Model# SMD2470AS
Ticket# 246152
SHarp Microwave Drawer Oven – MW2
Serving Alaska Since 1995
Hours
Anchorage Hours
Monday - Friday
8:00 AM to 5:00 PM
Saturday
10:00 AM to 2:00 PM
Closed Sunday
Wasilla Hours
Monday-Friday
9:00 AM to 5:00 PM
Saturday
10:00 AM to 2:00 PM
Closed Sunday
Location
In Anchorage:
1200 E 76th Ave., Ste. 1204
Anchorage, Alaska 99518
PH: 522.4041
FX: 907.522.4036
In Wasilla:
11768 W Woody Lake Dr.
Wasilla, Alaska 99654
PH: 907.892.2112
(Must hit the prompt for SALES)
Read Our Reviews
Google Rating
4.8
Tammy Howell
21:48 08 Feb 18
An electrical cord recall by Bosch was made on our dishwasher and Reliable Appliance was recommended to do the replacement cord. From contacting Reliable to completion of the replacement, everything went as promised. Xavier was extremely professional and careful during set-up and clean-up! Everything was better than original when he finished, the dishwasher level, secured, and functional. For any future appliance issues, Reliable Appliance will be contacted. Thank you!read more
Mike Ferrari
22:17 01 Feb 18
I will definitely use Reliable Appliance. Over the phone, Jessica gave me honest feedback, a perfect answer in regards to an estimate, on the low and high side, and helped me make a decision on whether it would be best to fix my washer or buy a new one. Living 4 hours outside of Anchorage makes repairs like this have an additional cost. I appreciate Jessica's candor and if we decide not to get this washer fixed, we will certainly recommend Reliable for their level of service and honesty.read more
Mary Endacott
02:59 03 Feb 18
Two services complete quickly and as quoted. Servicemen were courteous, professional, clean and efficient. Dishwasher install without issue - one tiny quick fix leak after he left but otherwise great job! Refrigerator door flap repair took some ingenuity (find a similar part on an old fridge and modify it to fit) and works great! Definitely recommend.read more
Vicky Backus
14:48 05 Jan 18
Just purchased a really nice used fridge after ours bit the bullet. The first and only place we went was Reliable Appliance where we found just what we were looking for. The service we received was top notch and everyone we came in contact with was professional and courteous. Thank you in particular to Richard in Sales and Paul in Service. We are happy buyers!!read more
Nae C
16:16 10 Feb 18
I had the pleasure of having Shannon service my dryer and he was amazing! He called before he arrived. He explained everything that needed to be done and he did it. He took his time to make sure my dryer issues were resolved but didn't take ALL DAY. He informed me on how to maintain and extend the life of my appliances. I mean he even showed me something new about my washer and I've had it for 2 years! Most of all he didn't track snow in my house! That's a biggie. Lol He was very kind and professional and it was an honor to have met him. Thanks Shannon and Reliable Appliance.read more
Verne Boerner
20:59 20 Feb 18
Paul was exceptionally courteous and professional. He quickly assessed our situation, provided me with an explanation before moving any appliances and went straight to work. He was spot on in his assessment and was kind enough to allow me a moment to clean out from under the appliance (which seems to not have been moved since its installation). The software allowed me to have an electronic report and he made sure to answer any additional questions I had, while also offering kind and helpful maintenance suggestions. He was done in no time at all! Thank you, Paul and Reliable Appliance!read more
Elena Begojevic
01:02 23 Mar 18
3/22/17: Paul was on time, super polite, very professional. It is always a pleasure to deal with Reliable Appliances. Thank you!
3/6/17: Darin did a great job. My washer and refrigerator are working again!!! :-) Darin was on time, neat, polite overall very professional. Thank you for your service!read more
lisa sauder
19:22 29 Mar 18
Tech who came out was wonderful! On time, polite, fixed the issue and was great to work with. Definitely use this company! We had another repair place come out and and after two visits still didn't fix the problem with our ice maker. All is working after a visit from Reliable Appliance!read more
Nils Anderson
07:23 03 Apr 18
Great customer service on the phone and friendly technicians. Xavior took good care of my house and provided a wealth of knowledge about my appliance. He offered a lot of tips and explained things well. Beyond impressed with their professionalism. I hope to have no need to call again, but we don't live in a world where things just run well forever. Definitely will call them again when the time arises.read more
Matthew Kirchhoff
01:00 21 Apr 18
Did a good job. Our refrigerator was chronically freezing food. We called Reliable. They scheduled an appointment, made a robo-call day before to indicate 3 hour time block they'd appear, and repairman called 30 minutes in advance to give exact arrival time. They showed up on the dot, and were very professional and friendly. Repairman determined it was likely a problem with an overly full refrigerator impeding airflow along the back wall. He explained how the freezer-refrigerator worked, advised on loading, and plugged a couple of 3/4 inch circulation holes with putty to reduce freezer-to-refrigerator airflow. The bill was 89 for service call, 48 for labor, and 26 for the putty. Only thing I'd have liked different was to be given option of buying plumber's putty myself and saving about 22 dollars. Aside from that, I couldn't ask for a more professional, courteous service call.read more
D Mattice
18:59 27 Apr 18
4/27/2018: Paul serviced my frid/freezer. Polite and very efficient. He did a great job. Paul also brought to my attention my water needed to be changed, I really appreciate his proactive work ethic.
4/20/2017: Emmanuel is very professional, great communication skills and is an excellent technician. I will request Emmanuel every time my appliance's are broken. Thank you to Tonya and the entire staff at Reliable!read more
Mariyam Medovaya
18:46 03 May 18
Paul was amazing! He went an extra step to identify the issue even though it was not straightforward and he didn’t really have to go the extra mile. But he did and it probably saved our family’s health! He also is a very pleasant person with great communication skills. I very much enjoyed our conversation. Highly recommend.read more
Carolina Garman
00:05 04 May 18
Paul came out to work on our fridge and even stepped in to fix the stove even though it wasn't on the original work order. He was very patient and kind with my toddler who wanted to help and talk. He make quick work of fixing the issues. I'm grateful!read more
Tamara Douglas
02:58 17 May 18
Both my dishwasher and my freezer were having problems within 6 months of purchase. Our warranty company uses Reliable Appliance and I am so happy they do! Xavier was absolutely fantastic! He gave me some great tips on how to maintain my appliances. He was prompt, courteous, and went above and beyond for us. I will be recommending Reliable Appliance, and Xavier, to everyone! Thank you!read more
Jamey Bradbury
17:43 24 May 18
I called Reliable Appliance to fix my dishwasher and my refrigerator. After a small snafu where my message to them got lost, they got back to me as soon as they found it and scheduled a visit at my convenience. The technician who came to my home was incredibly knowledgeable and professional. Not only did he fix both appliances, he helpfully gave me tips on how to extend the life of both and showed me how to clean the filter on my dishwasher. He explained the "why" behind the trouble with the fridge and how he solved it. He was thorough and fast and very polite. I will definitely be referring all my friends to Reliable Appliance and be using them again myself if anything goes wrong with my appliances!read more
hipstermcgee
22:37 24 May 18
Reliable Appliance in Anchorage is top notch in service and professionalism. Modern web based booking is convenient, and the communication with the service tech was great! Paul showed up within in the time window that was told to me, and he called twice, once in the morning to confirm the time slot, and once again when he was on his way. I have and older washing machine that is giving error messages. Paul quickly diagnosed the problem, and offered suggestions on fixing it. Since the machine isn't under warranty, as I feared, the replacement parts and labor would be too costly, so a recommendation for replacement was given. Paul felt bad, so he thought of some ways to fix it, but our family was already set on replacement before he came. Paul's knowledge is uncanny, and his professional demeanor is reassuring. I will be using Reliable Appliance in the future for any problems I have. I highly Reliable Appliance for any of your appliance needs.read more
Katrina Busse
23:57 25 May 18
Reliable Appliance in Anchorage is wonderful with their service and professionalism. My three year old dishwasher recently stopped working, I called Reliable and was able to get an appointment for the next day. I was given a three hour window of when the repair technician would show up. Paul called twice before arriving, once was in the morning to confirm the my appointment, and the second time was when he was on his way. Paul arrived well within thr three hour window I was given. He was very courteous; introduced himself right away, as well as greeted my two children and dog. Paul was able to quickly diagnosed the problem with my dishwasher, and left a message for my husband who is out of town explaining the issue. Paul's knowledge was wonderful, and his professionalism was highly appreciated. I would highly recommend Reliable for all your appliance needs and will use them for my future appliance needs.read more
Mathew Olson
15:12 05 Jun 18
Great Service. Fast response times. I had a big problem with a dishwasher. I had put several hours into it before calling the pros. Reliable ended up hauling it to their shop. It took them a couple weeks to fix it. This may sound like a negative review, but it's not. Some repairs are just harder to solve than a simple replacement of broken parts. I don't regret the time or expense. I value good service.read more
Linda Hulen
21:50 20 Jun 18
The best! I found your business on Home Advisor the morning (June 12) my washing machine quit. The reviews about your service were all good, but the first appointment listed on Home Advisor was a week away. I called Sears (the machine was a 14-year-old Kenmore) and was given an appointment by the week's end. Then that afternoon, I was contacted directly by Reliable and had an appointment the next morning. The technician on the phone thought the problem might be in the door lock, based on the message on the washer. That morning I had a text from someone at Reliable asking the model number from the door, which I texted. Darin arrived as scheduled, with the correct door mechanism for my model, which wasn't the cure; the electronic mother board would need to be replaced. He explained the cost, etc. I asked him to order the part, which would take a week or more to arrive. I was in a time crunch as I was leaving town the next week, before the part would probably arrive.
However, I got a call Monday that the part was in (only 3 business days later). Darin came today (June 20), replaced the part, ran the washer through a cycle to make sure that everything worked properly. Yay, the washer is fixed!
I am delighted on all fronts. I was impressed with the initial outreach and diagnosis. The woman who took my calls & handles scheduling was great. The part arrived so much faster than expected. The repairman Darin was knowledgeable, competent, courteous and pleasant. If I have any other appliance issues, I will be calling Reliable! I will also recommend Reliable to my friends. Thank you. Lindaread more
Crystal Klein
00:21 11 Jul 18
Worked with this company for the past few years. They've been out to work on our oven, and 2 refrigerators. Each time they've provided great service. Scheduling is always easy. I really appreciate the courtesy calls from the technicians when they are on the way. Repair costs are always reasonable. Our technician, Paul, was very informative, helpful, and friendly. While I hope I don't have to call them again, if we do have any appliance issues in the future, they are already saved in My Contacts.read more
Joslyn Stinson
23:22 13 Jul 18
I was very pleased with my experience at Reliable. They answered the phone immediately and were very helpful. The technician who fixed our oven worked quickly and communicated with us clearly about what he was doing. I highly recommend Reliable Appliance for anyone who needs an appliance fixed.read more
Linda Masolini
03:12 14 Jul 18
This is a wonderful group to work with! They know their stuff. They are not only accommodating and reliant, but very smart. I would be remiss if I did not add that Darren who is a technician it absolutely wonderful. You would be so lucky to work with him. Well educated and efficient. Any questions please respond to me and I will be happy to share the experience I had with Reliable and specifically, Darren.read more
Maggie Hausler
22:53 16 Jul 18
Had an excellent experience with Reliable Appliance. My dishwasher needed attention to more than just one issue, and the repairs were performed quickly and professionally.
Scheduling and payment were easy and efficient as well.
Repairman Mark is a genuinely friendly and courteous person and did a great job.
I highly recommend Reliable Appliance to anyone.read more
Mel B
04:30 26 Jul 18
Really appreciated the quality and timeliness of the service provided. The technician, Paul, diagnosed the refrigerator issue instantly. Above and beyond- Paul took great care to make sure my home stayed nice (with mats for moving the fridge and for his tool bag, and shoe covers for himself).
He fixed the issue on the spot. I am so grateful and pleased with the service I received. I would recommend Reliable Appliance.read more
Lisa Mackey
01:34 08 Aug 18
It was entirely a pleasure to have Paul here to repair my newly bought refrigerator. Paul is a very professional, kind, friendly and top notch repairman. He arrived, offered to remove his shoes or cover them, placed a rubber mat for his tool kit and explained every detail of his investigation. He completed the repair while keeping me in tune with his steps, which I appreciate. Great member of your team! He deserves a RAISE! Thx for his service.
Lisa M
Anchorageread more
Katy Bowron
01:50 10 Sep 18
Fast response time. Three times they have fixed my appliances within an hour because they had everything with them! No running back to the shop for parts or waiting for something to be ordered. Always great communication from beginning to end!read more
Douglas Hays
15:37 22 Sep 18
These guys likely do a good job, but they are no different from any other contractor when it comes to timeliness. Promised completion and install of part during initial conversation. Took payment, came to house and then realized they did not have required part. Instead of calling or even letting us know while on site, they left. After a week of waiting, called and asked for update as to why job was not completed during initial visit and was told part was not in and it would be a couple of weeks. I told them that was not satisfactory given the circumstances. They basically said suck it - no apology or discount for poor service. Came back 2 weeks later, installed part with nothing as much as an "I am sorry that you went a month without a properly running refrigerator".
Terribly handled - Please give other companies your business. No need to go to first one available on google. Customer Service is part of the contracting business!read more
Chris Renfro
22:44 09 Oct 18
Paul was outstanding. In all my years dealing with technicians I’ve never met one more professional. His attention to detail is second to none. Highly recommended!!!read more
Rick Lovaas
17:22 10 Oct 18
Paul showed up on time, was very polite, was quick to address and fix our concerns. His professional etiquette was above and beyond, and he was definitely focused on the customer’s needs. Everyone in today’s society could benefit from a lesson in his playbook. Well done Paul!read more
Marion Yapuncich
17:52 12 Oct 18
Paul was great. He was prompt and polite. He was very knowledgeable about the refrigerator/freeze and explained what was wrong with it. I really appreciated that. I also appreciated the phone call with the day-before service reminder. They gave a one hour window, and he called and arrived within that time frame. That sure beats waiting all morning/all day for someone to show up. I would definitely call for him again.read more
Jessi Hogan
20:46 16 Oct 18
Paul was wonderful and very knowledgeable. He took the time to explain what he was doing and made sure that our washing machine issue was fixed prior to leaving. I’d definitely recommend reliable appliance.read more
John Hill
20:04 17 Oct 18
Paul, from Reliable Appliance, was very knowledgeable and helpful. He called ahead of time to confirm the appointment and updated us on his on-time arrival. His approachable nature and friendly manner made him easy to talk with and he allowed me time to articulate my concerns. He was able to verify that our machine was functioning correctly and showed me where the noises I was hearing were being generated. He inspired confidence and trust in him and his work. I would definitely call him again for other appliance service concerns.read more
Jessica
23:37 18 Oct 18
Paul was so great!! He gave me all the information I needed. He was fast and efficient. He even helped me out with a second issue and solved it for me right away! I would definitely use this service again.read more
Lisa Bracarelli
20:00 10 Oct 18
My technician Paul was absolutely the best! He was courteous and very friendly. He was very informative and answered all my questions, and explained things to me . I would definately call for service again and request him personally.read more
J kowal
01:10 11 Nov 18
I bought a refrigerator and stove from Reliable Appliance last summer. They were clean , work well and were extremely well priced. I recently needed a washer and dryer and purchased a very clean set from Reliable. Both times the delivery employees were on time , courteous and efficient. Calvin and Leman delivered the washer and dryer and.made sure the washer and dryer worked before they left and made sure i knew how to operate them.read more
Jim Smith
04:28 13 Nov 18
Outstanding service. Even though the exact cause of our washer's problem could not be replicated, a combination of running diagnostics and deleting previous error codes restored normal operation. Kudos to Reliable Appliance and more kudos to service tech Xavier.read more
Michelle Bailey
23:39 20 Nov 18
Calvin and Lemon were our guys from Reliable Appliance they installed our old refrigerator and hauled off the old refrigerator all very neat and professional. All in all our whole experience from beginning to end a very pleasant with no hassles. Thank You. We will definitely be returning.read more
Kaptn Kurt
21:25 27 Nov 18
Why buy new when you can pay almost half the cost for the same things slightly used! Tons of inventory all with a 6 month warranty from trained technicians who also do the warranty work on new machines from Home Depot, Lowes and Best buy. I wish I had found out about this place sooner!!read more
Tammy Wondzell
20:14 27 Nov 18
Our delivery was a little late, but the guys were very polite and did a great job getting the new appliance in and the old one out very quickly and neatly. The refurbished oven we purchased is very clean and works great for a great price. Thanks Reliable and Calvin for a great job once again.read more
Tonya Poole
01:26 30 Nov 18
Great service. They arrived when they said they would and got the job done quickly. Calvin and Lennon were very polite and professional. They did an excellent job removing and installing my washer and dryer. They didn't even complain when they got covered with snow because they had to walk under a low hanging tree! Thanks, guys!read more
Quinn Sawyer
02:48 06 Dec 18
Calvin and Lennon arrived right at the start of the time block they had provided me with. They were prepared to get the job done, even when the initial drain hose wasn't the right size they had a smaller hose in their truck that allowed the installation to go along smoothly. They did a great job getting the washer and dryer installed and testing them to make sure all the functions were working. The additional installation fee was definitely worth it.read more
Heather Hutchinson
01:36 02 Jan 19
Our service guys, Calvin and Lennon, were very personable and took care of any obstacles they met in the installation of our new dishwasher. We've used it since and it operates brilliantly. They were great!read more
J Pale
21:31 03 Jan 19
I was a patron at their parts department and was pleasantly surprised after I walked in to be offered immediate help. They add the part for my Maytag washer in stock, both new and used, and offered some advice for repairs if the part I had did not remedy my problem.read more
Maimaualofa Olomua
19:20 04 Jan 19
I just wanted to thank you Lennon and Calvin for such an amazing service provide from time of delivery to installation at my house. Thank you for an awesome communication while I'm at work till the time you guys done. We are completely satified and appreciate your Service. God bless and have a happy New years.read more
Kennard Farrell
02:53 11 Jan 19
Paul
Very nice and respectable guy! Communication was superb! Went out of his way to make for sure we had our washer fixed! Very professional kind individual! Will refer to friends an family!read more
Facebook Rating
4.8
Brittan Olsen
2018-10-06T01:04:38+0000
Our GE front load washing machine wouldn’t unlock. I called Reliable Appliance and got an appointment for the following afternoon. The repair man, Ben, called first thing in the morning to verify the appointment window, and then again when he was on his way to my house. Ben was awesome! He diagnosed the problem, explained the issue, and fixed it on the spot. Availability was good, communication was excellent, and the price was fair. I couldn’t have asked for a better experience. I would highly recommend Reliable Appliance to family, friends, and anyone else reading this review. ⭐️⭐️⭐️⭐️⭐️
Spring Boling
2018-10-05T23:24:08+0000
Ben was awesome and very good at his job told use what to look for and everything
Thank you so much
Connie Perkins
2018-10-05T20:21:18+0000
Paul was very knowledgable as well as personanble. took tome to answer my questions.
was thoughtfully neat, wearing footies and not leaving a mess.
Margit Ottmann
2018-10-05T17:21:23+0000
The service was prompt, the Techncian was competent and polite and the problem was taken care of in no time. I will use them again and recommend them.
Katrina Stimson
2018-10-03T18:53:10+0000
I would recommend reliable appliance to everyone. The repair schedule was quick and convenient, the repair man was knowledgeable and polite! I learned things I never knew about dishwashers!
Ryan P Burke
2018-09-26T20:39:25+0000
Not reliable at all. I Had a scheduled confirmed appointment from 8am-12 today. They were a No show and did not even try to call me. When I call they tell me there schedule is full and I will have to reschedule for another time
This is unacceptable and not a good way for abusiness to conduct themselves. A phone call or voicemail or text is all they would have needed to do. What a waste of 4 hours.
Eric L Knowlton
2018-09-26T19:21:13+0000
Worst repair service ever. They should change their name to the more accurate UNreliable Appliance.
THREE times, we’ve tried to get service tech out, under warranty, they set the date and time, then a week later they call the night (5:30pm) before scheduled appointment and tell us they’d like to schedule us in. The idiot that calls claims they’ve never scheduled us, not once - three times!
Ridiculous. It’s like The Cable Guy service.
Beware of buying appliance warranties - insist they use anyone BUT UNreliable Appliance.
Cassandra Wagner
2018-09-20T18:01:25+0000
Super friendly, knowledgeable, and quick to get scheduled for repairs.
Jody Lyn Corazzini
2018-09-10T22:24:41+0000
Just bought a fridge from them.. unfortunately it stopped working. Within less than 2 hours of calling, I got a replacement fridge and AWESOME customer service.. Thank you Dylan and crew.. you guys are amazing
Marivic Donozo Hollibaugh
2018-09-01T00:05:55+0000
5 star
Excellent service! Paul was very professional, knowledgeable, and kind. Thank you Paul!!!
Madeline OneNonly Mercado
2018-08-30T23:08:06+0000
Paul was great! Very friendly and knowledgeable. He was able to fix the problem with our fridge in a very timely matter, he know exactly what the issue was. Highly recommended!!
Pat Hadley
2018-08-23T19:59:56+0000
Paul was courteous and a big help! I will definitely use reliable again.
Leslie Frey
2018-08-23T00:18:35+0000
Prompt , courteous service. Paul identified the problem, made recommendations and was able to fix my refrigerator during the same visit.
Kaile Kadow Meyers
2018-08-17T23:31:05+0000
Excellent customer service, as always. Reliable Appliance is always our go-to when we need a repair or new appliance.
Adison Selenia Spafford
2018-08-14T00:46:46+0000
Reliable Appliance replaced my doors on my brand new kitchen aid fridge. Two months later the ice machine quit working and one month later the fridge would not cool. I had to work through whirlpool to get someone to dispatch to our house to look at the fridge. I called reliable repliance to let them know about the door issue and how the doors were not even on correctly and they just kept repeating themselves. "you need to have a dispatch" they couldn't even offer to have someone come back to my house to fix what they broke. zero customer service. i even spoke with a supervisor and they couldn't help. my food is rotting. i have two small kids and am having to use a cooler to keep my food cold. i am livid.
Larissa Villar Aaberg
2018-08-14T00:26:52+0000
Fast and professional! Thanks for fixing our stove, Rick!
Sean Sanders
2018-08-13T17:01:26+0000
My machine has been misdiagnosed and then I was promised expedited shipping to get the correct part. Part was not shipped quickly. Called to ask about that and was told I would be getting a call right back. No call back, so I called them again the next day and they knew nothing of previous phone call and could not answer any questions about the slow shipping. Not too sure about this group. Maybe the part will get here eventually and maybe it will have been diagnosed correctly and maybe the laundry mat won't have to see us again this week.... It has only been 5 weeks though...
Candy Ann
2018-08-10T21:55:57+0000
Excellent service! Paul was very professional, knowledgeable, and kind. Thank you!!!
Stacie Garrabrant
2018-08-10T21:35:08+0000
Yves is very knowledgeable and fixed our dishwasher! Great company!
Beth Vernon
2018-08-09T01:12:46+0000
Paul is a lifesaver ...for my Kenmore Frig!! What I thought was going to be major, turned out not to be. I learned a few things about my refrigerator that I never knew as well. Paul was very professional, knowledgeable, friendly, and very helpful. I appreciate good customer service and skilled technicians such as Paul. Thanks!
Scott Kolstad
2018-07-27T22:05:33+0000
Emmanuel fixed my Maytag washing machine. He is very friendly, professional, and did a great job. Thanks Emmanuel!
CalandFran Dunham
2018-07-27T01:31:21+0000
Paul goes above and beyond what is expected! He was so helpful. He suggested I call LG to see if a defective part was still covered, and it was covered. Not only is Paul excellent at his job, he is kind and courteous to the max.
Bill Fleming
2018-07-20T01:19:47+0000
Unbelievably prompt. I called about a problem with my refrigerator, and they scheduled an appt the next day. After I hung up, they called back to let me know a tech was in the area. He came by within 15 minutes. Paul was very professional and courteous. He diagnosed the problem quickly and explained to me the available options. Highly recommended.
Shannon Belanger
2018-07-20T00:40:08+0000
Paul, did a great job!!! He was so friendly and personable, and he was able to fix more than just the one problem we called for!! I was extremely satisfied
Tamira Keitt
2018-07-19T01:59:01+0000
Paul came by to take a look at my fridge as it was still leaking and causing issues. His service was extremely professional and quick. He managed to solve the issue in record timing ! Thank you!!!!!
Patrick Weeks
2018-07-17T03:59:42+0000
For Bosch owners, the company put Reliable in a tough spot with my ice maker repair because of their “no return” on parts policy, but Logan’s (Manager) response was perfect. It was trouble shooting by phone because that’s how Bosch operates...1. They had Reliable replace the ice maker ($192), not the problem. 2. They then recommended replacing the water control valve ($0 because I refused to pay pending a fix), not the problem. 3. They then recommended replacing the control board (very expensive part still under warranty which Bosch failed to mention up front), fixed the issue.
Logan refunded about $225 in charges that didn’t contribute to the fix and gained my respect for ethical business. His decision will also make me a repeat customer.
Loretta Mark Jacobson
2018-06-19T20:37:44+0000
Darin did a fast efficient job
Very happy with his work
Lizz Hammond
2018-06-05T20:18:59+0000
Reliable Appliance has let my family go over 3 weeks without a working stove/oven!!
I rent my home. They told me that the stove is unfixable and I will get a new one.
That was 3 weeks ago!
Anna Belle
2018-06-01T20:32:07+0000
Darin came out to assess my fridge issues. He was prompt, super knowledgeable and personable. Turns out I need a new fridge so no work was performed but I would have no reservations hiring Reliable for future fixes.
Candi Lynn Ketterman
2018-05-24T02:18:27+0000
Paul did awesome, stayed until he got the job done even though it took some extra time!! Super friendly and on time.
Pete Oler
2018-05-11T18:34:23+0000
Very fast repair and Darin very professional. Repaired the faulty control board on our stove and made sure all the burners worked before leaving.
Damian Schlegel
2018-05-10T22:43:48+0000
Paul was very professional and unbelievably competent! My brand new LG fridge wouldn't dispense water. I went through the manual thoroughly to insure I wasn't doing something wrong. I had spent a good bit of time trying to figure out the problem on my own, Paul was able to identify the issue being the water valve not opening to allow water to dispense. He stated that it would be very rare for the valve to have failed and used a mirror to check the pin connectors in the wiring harness. He found an issue with there alignment and took care of the problem! I am seldom impressed with attitudes and skill level but Paul definitely scores a 10 out of 10 on both levels. Reliable appliance's magnet is on my fridge and Paul is going to be my go to guy.
Jeanne Bradner
2018-05-05T22:48:09+0000
Beth turned me on to this great place. Just bought a basically new cooktop for a great price in their refurbished showroom. Steve is wonderful to deal with...friendly and honest. What’s not to like. I’m so,d❣️
David Cobb
2018-04-26T20:30:10+0000
Terrence was top shelf from the moment I walked in. No BS, no games, just great customer service and a good guy. Will be telling everyone to shop here for appliances.
Carla Merriner
2018-04-24T21:54:20+0000
Paul was here on time, knew exactly what needed to be done and had the parts for the repair. He was efficient and thorough. After he had the repair completed, he made certain I knew what he had done and asked if I had questions. I would not hesitate to use him again. He is also quite pleasant and personable.
Heather Birch
2018-04-20T18:34:36+0000
Paul at Reliable appliance is always friendly, courteous and helpful. I feel that Reliable appliance is always quick, fair in pricing and reliable as their name states! I would definitely recommend calling them for your next repair job.
Tracy Rose
2018-04-19T23:56:25+0000
Paul with Reliable Appliance is great to work with. Very fast, efficient and courteous service. I’ll definitely keep his card and call Reliable Appliance for any issues down the road. Thank you!
Steven McDougald
2018-04-18T23:54:31+0000
Paul there's a great worker nice person nice and professional
Betty Arthur
2018-04-18T23:15:40+0000
Paul Very personable. On time Very thorough on investigating source of leak and explanation of problem.
Todd Andrew
2018-04-17T18:37:48+0000
Paul was awesome
Very nice man
Recommend this company hands down
Judy Grimm
2018-04-13T21:14:56+0000
Fast friendly service! We were able to book an appointment the day after we called. Paul knew exactly what was wrong with my leaking freezer so the fix was quick. This isn't the first time we have called Reliance and won't be the last.
Heather Denton
2018-04-12T23:18:09+0000
My refrigerator kept leaking and they found the problem and fixed it quickly! Paul the technician was friendly and professional! I'm excited that I'll get to use my ice maker again!
Jean Jones Stanley
2018-04-03T19:28:21+0000
Paul was very personable and professional. He was also very knowledgeable and thorough. I will definitely use Reliable again.
Laura Atwood
2018-03-23T20:42:33+0000
Xavier was polite, courteous, informative and kind to my dogs (a big plus!). Everyone I dealt with at Reliable Appliance was great. Will definitely use them again.
William Chiklak
2018-03-21T22:05:48+0000
Called for a seal for our washer, when we arrived the lady at the back desk was very unprofessional, rude and didn't seem to like having her job
Mandy Titus
2018-03-10T01:00:32+0000
Paul, did a great job! Very efficient and polite. Person who answers the phone at the shop is always kind and very helpful. Wonderful business!!
James Mallery
2018-03-09T05:41:16+0000
I’ve called them several times over the years and always been satisfied. Javier was out today and repaired our dishwasher and gave some great hints to avoid the need for the repair in the future. We’ll call again if we need appliance repair
Heather E. Davis
2018-03-06T01:37:36+0000
Xavier was very knowledgeable and worked quick so that I could get back to work! Great Service! Thank you Reliable!
Parveen Shamsi Murray
2018-03-05T18:41:12+0000
Great service! Rick was very polite and professional. The scheduling was convenient and flexible. Thank you!
Mary Manners
2018-02-28T20:39:20+0000
Paul was fast, efficient and friendly. Appreciate the great service.
Bea Klingman
2018-02-28T19:21:53+0000
Shannon was the most professional and proficient service I have ever received. He showed me the cause of the problem with my washer and instructed me on how to avoid the problem in the future. A real credit to the company!
Sharon Miller
2018-02-23T20:07:08+0000
Paul was prompt, knowledgeable and kept me up to date on our repair. Thank you!
Sonia Lipker
2018-02-15T05:35:10+0000
My washer wasn't spinning my clothes and there was a burning smell. Emmanuel, the technician, took the time to figure out was wrong and gave me tips to prevent future problems. He was great! Washer is fixed and the price was fair.
Anuska Gust
2018-02-14T23:33:17+0000
Paul, did excellent service. He was very professional, open to questions. The work was nice and swift, Well explained. Thank you
Ann Whitley
2018-02-14T20:07:10+0000
Xavier was awesome!!
Fixed Bosch dishwasher. Extremely professional and thorough.
Thank you Xavier
Rhonda Hill
2018-02-07T01:40:58+0000
Paul was just here to fix my fridge. Thank you! You’re my hero.
Jessica Carter
2018-02-01T02:46:39+0000
Paul was great when it came to fixing my fridge. They were able to set up an appointment the same day and able to fix it in under an hour. Paul was friendly and considerate. Would definitely use them again.
Jani Oviatt
2018-01-20T05:21:59+0000
Paul came out for warranty work on our new fridge from Fergusons. He was efficient and knowledgeable about the work to be done. Even cleaned up after himself.
Easy to schedule with and came within days of the part arriving from Fergusons. Will use again.
Julez Ramkishun
2018-01-19T00:00:55+0000
Paul was awsome, friendly and fast... Highly recommended ☺️
Tiffany Marie Sylvester
2018-01-12T01:46:41+0000
Paul was very friendly, knowledgable and quick! Thank you Paul for your help! I will be calling you next time I have a problem.
Julie Leon
2018-01-05T21:50:03+0000
Paul was very knowledgeable, efficient and friendly. Fixed our fridge quickly and went the extra mile to make sure everything was good and cleaned up. I would recommend him for repairs. Thank you!
Caroline Millar
2017-12-27T23:22:10+0000
Great service and so nice to get extra help with how to identify problems with the refrigerator. Would definitely call Reliable again when a problem arises!
Tammy Cooper
2017-12-21T01:03:51+0000
Just had Paul out to service our trash compactor. He was super knowledgeable and courteous and was able to quickly make repairs and get us up and running! Love this company and will definitely use them again.
Stuart McPherson
2017-12-14T21:41:08+0000
Thanks to Reliable Applance and technician Rick H for a great job. He even insisted on using the shoe covers after I told him they weren’t needed. Professional and reliable.
Stuart
Michelle Wilkins
2017-12-14T03:07:10+0000
Paul did a great job repairing our built in refrigerator. He arrived on schedule, did the necessary repairs and cleaned up afterwards.
Kathy Marie
2017-12-07T20:12:49+0000
Reliable does the warranty repairs for Lowes. We have been having problems with the ice maker/dispenser in our side by side Frigidaire refrigerator bought from Lowes. Reliable has come out and replaced it under the extended warranty. Paul was our tech and did the work fast and professionally.
Tracy Hammett
2017-12-06T22:50:28+0000
Paul. Very polite. Took the time to explain how everything worked. Very pleasant man. Had the fridge back up and running in no time.
Rae Tomlin
2017-10-03T01:47:55+0000
We called them to come out to fix our washer. It wasn't doing the final spin they came out once and said nothing wrong. So we called them again I took off work so I could be here. The tried to tell me there was nothing wrong which there was. He took off the front and said he would be back with the parts. Almost 6 hrs later and it's not fixed. I called them and they said the guy would call me back. Ya right. Hasn't happened. So now I missed work and have wet clothes. Not happy at all
Naomai Alexander
2017-09-26T00:01:27+0000
$300 in parts/labor along with 2 1/2 months later my dishwasher is still broken. Made my third appointment with them and they're two weeks out and I was rescheduled since they didn't have the time to call my dishwashers company in the time they're open (EST) since I was the 6th person on the list that day when I specially asked for morning so they'd have time to call but I was rescheduled for yet another almost two weeks.. Take your business elsewhere, they don't care about getting it done in a timely manner
Ardeth Lester
2017-09-15T02:11:07+0000
Our technician Paul was very professional and not only courteous but kind. He was the sort of person you don't mind having in your home even if your husband is gone. � he was so nice to explain everything to me and show stuff to me.. not only was it interesting and I learned some cool stuff., now I can explain to husband. I also felt that That he really knew what he was doing, and confident with his knowledge.
I really appreciate the folks back at Reliable suggesting that I get on a cancellation list since I was going to be waiting a week. The same day I was called by a very nice person who said the technician out there had space in his schedule. Wahoo! I was so happy. Excellent customer service all the way around . Thanks, especially to Paul for going " the extra mile."
Betty Tangeman
2017-08-31T19:36:02+0000
Ben fixed our squeaky dryer yesterday. He was very informative, nice and professional.
Jane Oato
2017-08-30T03:56:12+0000
Our freezer had been leaking for some time. We looked at online DIY videos and decided to call Reliable Appliance. We are so glad we did! Paul was very professional and totally knew what he was doing. He had the problem fixed in a short time. I would definitely use them again.
Roger Fuson
2017-08-26T01:24:48+0000
Paul was very knowledgeable and friendly. He repaired the deficiencies quickly and explained what he was doing.
MamaWen PapaDo
2017-08-26T00:39:50+0000
Paul is a good service man. He did good work. Thank you for the great service.
Ashley Ann Houston
2017-08-15T17:49:56+0000
Used them for my dryer fix in the past cost me $150, I would say good service.
I schedule an appt, telling the woman on the phone my exact issue (heat isn't venting out/clothes are humid) which is a venting issue and not to be corrected using Reliable Appliance handy-guys.
Guy shows up- I tell him issue, he takes a look, agrees with me and charges me $89. Hahaha
Sarah Marie Williams
2017-07-28T01:20:35+0000
Emmanuel came over to fix my dryer and was in and out within 45 minutes. Super impressed! Thank you!
Kristy L Gray McKechnie
2017-07-27T22:43:25+0000
On July 27th Paul from Reliable was the repair guy that fixed our refrigerator. He was very nice and on time. Also he gave me a listen on refrigerators. I will definitely call them again. Thanks guys!
Janeen Gould Russell
2017-07-25T22:26:56+0000
Emmanuel did great job! Fixed dryer and great guy! Thank you!!!!
Shayda Tavo
2017-07-21T20:07:27+0000
My tech Paul was very respectful and fast on getting my repair fixed.
Colt Nelson
2017-07-21T16:52:34+0000
This place is the bee's knees! 3 days left on our 6 month warranty and these guys come out to diagnose and replace my washer.... for free. I know that's what a warranty is but damn, gotta love the customer service.
Connor F. Rogan
2017-07-18T23:00:19+0000
My LG washer started leaking water from somewhere inside. Mr. Staub the tech arrived to quickly and efficiently diagnose and repair the faulty valve. This company is excellent and I will not hesitate to use them again for future repair services.
Caryl Sjostrom
2017-07-14T23:31:24+0000
Wonderful all around service! Thank you Emmanuel S. for your service call. We were able to immediately get scheduled, you arrived early and provided us with options.
Brenda Daigle
2017-07-12T22:33:17+0000
Emmanuel was great! He was polite and knowledgeable about fixing our washer. Repair was quick, efficient, and washer works perfect! Thank you!!
Deb Jones
2017-07-08T04:35:39+0000
Emmanuel Staub is a pleasure to work with. He came out three times to repair a new washer under warranty and figured out the issue. And of course it's a huge plus that the pets all loved him!
Keith Van Dyken
2017-06-20T00:42:03+0000
Emmanuel did a great job repairing our appliance and was very friendly and informative.
Ashley Van Ryn-Cantergiani
2017-06-19T21:33:38+0000
A big shout out to Steve. Thanks for fixing my freezer and going the extra mile to make sure my ice machine works. Thanks for all your help!!
Jan Chard
2017-06-16T22:39:24+0000
Paul was our service technician, and he was not only efficient but highly knowledgeable and personable
Jennie Morris
2017-06-15T00:38:25+0000
Ben is awesome!!! Today was the second time he came to my home to look at my washer which is still under warranty, thank goodness. Both times Ben has been here he has been very professional, very courteous, very patient, and has taken his time with our lovely new "energy-efficient" machine (which I do not really like). I would highly recommend Ben for any work that you might need that Reliable Appliance offers.
Amy Shaw
2017-06-14T20:34:48+0000
Paul just came by to fix my fridge. He was professional and speedy. Thank you Paul!
Lee Leschper
2017-06-08T16:18:22+0000
Emmanuel is a great representative of your company. Keep up the good work!
Mike O'Malley
2017-05-29T21:30:14+0000
Emmanuel did a great job fixing our Maytag washer that was defective right out of the box. He showed up on time and solved the issue the machine was having by replacing the main board. Parts were delivered quick and the repair was done promptly. Very professional. Thanks Emmanuel!!!
John Robinson
2017-05-24T21:51:13+0000
Emmanuel is a great technician. Completed the work quickly and professionally. He wore boot covers and was very polite. He even gave a few tips for the future maintenance of my washer!
Eric Robinson
2017-05-24T19:25:30+0000
Really fast service and very professional. I would highly recommend them to anyone need and sort of appliance repairs. Emmanuel (our technician) was professional and went the extra step to make sure it was a pleasant experience.
Linda Durr
2017-05-22T19:56:14+0000
Emmanuel did a great job this morning to fix a non-draining washing machine. He was here within 30 mins of my call to the office, diagnosed the problem and fixed it in a jiffy!
He even found his own tip ... a dollar bill and pocket change stuck in the filter! lol.
Rasfaw Grosom
2017-05-17T22:00:24+0000
Paul came over with positive and friendly attitude. I immediately felt comfortable with Paul, I can tell he was very knowledge as soon as he started working on my fridge. With in a matter of minutes of looking at the fridge and me explaining the problem he knew exactly what the issue was and continued to fix the fridge. Paul fixed the issue quickly and neatly, also he informed me one of my racking was upside down witch was helpful since i never thought to fix it myself. All in all Paul was I was standing in service and kind, I would refer Paul with reliable appliance to anyone and for any future work on need on my fridge I would only schedule with Paul. Thank you- Paul sincerely Rosom A.
Roger Briley
2017-05-16T01:45:44+0000
My dad had his washing machine worked on by Emmanuel and he couldn't have been happier with his work!
Kate McNatt St Clair
2017-04-14T23:47:37+0000
Paul provided great service--he was very pleasant and fast!
Stephanie Arnold
2017-04-14T23:03:48+0000
Thank you Paul for your help with our loud refrigerator! & Happy Easter! �
Barbara Yanoshek
2017-03-30T08:29:28+0000
My dryer had no heat, although it would tumble and go through the cycles. I called Reliable as suggested by a friend.
Emmanuel came and saved the day. He was curteous, friendly and very informed. Came into the house with shoe covers and got right to work in finding out the heat problem. He answered all my questions and even helped me understand how to run my dryer more efficiently. Thanks Emmanuel!!
Anita Bossingham Thiele
2017-03-28T22:18:00+0000
Paul was amazing and got the job done quick! He new exactly what it was! Thank you Paul I can wash clothes again!!
Kea Hufford
2017-03-22T07:58:26+0000
I was very impressed with the technician Emmanuel who came; he is very thorough and professional. I would highly recommend him.
Kathie Bridenbaugh
2017-03-22T01:39:09+0000
Ben is a true asset to your company. My washer stopped spinning and he was dispatched to help me. He called ahead of time to be sure I was home and showed up promptly. He quickly analyzed the situation and gave me some ideas of what might be wrong. His first instinct - the liner was bad - was spot on. He had the necessary part with him, and fixed it! He even gave me a little discount because it was an easy fix. Ben was courteous, knowledgeable and very professional. I'll definitely be calling your company again if I need any other help.
Calista Barganier
2017-03-22T00:28:09+0000
Paul was courteous and professional. Diagnosed and fixed the problem with my Refrigerator in no time.
Dylan T. Ramos
2017-03-17T22:45:03+0000
Paul, he is a very polite and courteous individual I appreciated having him in my home id love to have him back at any time he really radiates happiness and kindness towards others.
Catherine Mannix
2017-03-17T02:02:12+0000
I was Paul's last stop of the day and this repairman is stellar! I had ordered the part that was to be installed, but this crazy lady misplaced the spring and screw that was an essential part of the repair. After a fruitless look around, he didn't miss a beat and fashioned a repair with a cannibalized part from the old item and a screw I found that barely fit. He was ever the professional, kind and respectful, too! They don't make like this anymore. If I could give more stars I would.
Brianne Rose Knutsen
2017-03-15T21:28:10+0000
Paul did such an AWESOME JOB!! We liked how very Polite and Patient he was. Very understanding. Fixed our problem fast and furious. We would definitely like to have to call this company when needed. Thank you so much very well Appreciated.
Edward Hoffman
2017-03-11T00:17:30+0000
Paul called to warn me he was on the way and was very knowledgeable about my refrigerator and had the repair done in a very short time.
Korina Mirelez
2017-03-04T02:30:58+0000
Paul was quick and efficient! Came in and for the job done very quick!
Deborah Bullington
2017-03-04T01:01:56+0000
Paul was my service tech. He was so professional. Introduced himself when he arrived Made sure I was aware of what the issue was with my dryer didn't take him long to have it running for me again. His customer service was impeccable. He's a great asset to the company.
Troy Ellis
2017-03-02T01:44:34+0000
Paul was very personable, and professional. He knew exactly what the problem was, and fixed my fridge quickly. He was very courteous and made sure to clean up after himself. I would recommend him, and Reliable Appliance to anyone needing appliance work done. Thanks again Paul. Great customer service!!
Trina Stauff de Luna
2017-02-25T00:30:40+0000
Paul was extremely helpful, professional, knowledgeable, and efficient. Thanks!
Paula Ann Carpenter
2017-02-24T21:32:35+0000
Darin just fixed our ice maker. He was very professional and a pleasure to deal with. I certainly would recommend him.
Brian Whitehouse
2017-02-21T00:50:55+0000
Xavier Rericha very helpful in both diagnosing the problem with my dishwasher and working with the home insurance company in order to make sure that it got replaced when the list of problems became too costly.
Pauline Saladin
2017-02-17T20:13:20+0000
Ben G came by today to replace parts in my dryer. He was very courteous, informal, and pretty quick!! Thank you for your help!
Dan Nelson
2017-02-16T22:20:38+0000
I received excellent service from Paul with reliable appliance. Thank you!
Nua Fesili Fesa
2017-02-16T20:10:07+0000
Paul he's fix everything he's good guy ty ty ty Paul u are the best
Cristin Meznarich
2017-02-16T19:11:14+0000
Highly recommend! Rick H. was my technician. Very professional. I was impressed with how quickly he found the problem and resolved it, but even more impressed that he kept the area clean and made sure things were back in order before he left.
Kristen McSorley
2017-02-14T22:51:49+0000
My washer and dryer were having problems, and Reliable was able to send a technician over within two days! That's pretty quick service in my eyes. Our technician, Ben, was friendly and extremely patient with the machine (as it worked perfectly--of course--when he tried it the first time). He was very thorough and helpful, and willing to explain everything and answer all of my questions. This guy knew what he was doing, and did the job quickly and effectively. I would definitely recommend Reliable.
Chad Holt
2017-02-10T22:24:45+0000
Once again Emmanuel did a great job in keeping my coin-ops running. And he tells great stories too! 😀
Jonathan Walton
2017-02-10T00:42:59+0000
Xavier came over today and replaced some faulty parts in my dishwasher. He called beforehand, was on time, and professional. He knew exactly what he was doing, and also went the extra mile by educating me on proper dishwasher upkeep, and helped clear some clogs I didn't know I had.
Carol Klein
2017-02-09T22:53:13+0000
My freezer was icing up and making terrible noises. I was able to get an appointment the next day. The technician (Darin) diagnosed a torn gasket and misalignment of the door. Service was prompt, polite, and and professional.
ShawnaandRob Crews
2017-02-09T05:55:22+0000
Thank you for your assistance with our washer and dryer.
Clayton Perrins
2017-02-03T03:04:47+0000
Emmanuel Staub did a great job in and out fast and clean.
Thanks!
Connie Marie Reimers
2017-02-03T01:32:17+0000
Paul was great!
Really helpful and polite. Gave me some helpful hints too!�
Wanda Clancy
2017-02-02T02:01:17+0000
Paul was so nice and professional and was fixed the same day yeaaaa:)
Larry Hall
2017-01-31T22:35:31+0000
Paul was our tech , he was very prompt & on time as he said he would be , very courteous & professional did a nice job , would have no problem recommending him to others
Barb Stettenbenz
2017-01-28T13:33:22+0000
Paul was very pleasant and professional. Completed the job very quickly. Thank you Paul.
Michael Ramelb
2017-01-27T22:57:46+0000
Paul was great. Told us exactly what the problem was, fixed it in no time and had everything back up and running. Extremely nice guy and very friendly.
Sandi Tomlin Holmes
2017-01-25T21:02:42+0000
Paul did a great job! Very polite and make sure everything was in working order before he left. He cleaned up after the repair.
Lynne Becker
2017-01-21T01:24:56+0000
Paul was awesome! Very friendly, helpful, and punctual. Definitely recommend!
Lorraine Tessier
2017-01-20T20:41:03+0000
The service was very good and the technician was very skilled and knowledgable.
Tara Jones Blake
2017-01-19T23:27:19+0000
Paul was great! Very knowledgeable and very polite. He got the job done!
Angela Wassell
2017-01-19T00:36:08+0000
Thank you Darin, your service was polite and quick I'll take your advice do children loads in smaller loads socks in mesh bags. Thank you again.
Eva Kowalski
2017-01-17T22:20:57+0000
Ben came by to help me with reattaching my dryer vent. He was very informative, quick, and answered all of my questions. Would definitely recommend him for any job. Thank you Ben!
Brenda Sanford
2017-01-17T21:29:16+0000
Paul is very nice gentleman, kind, friendly, helpful, awesome guy.. Send him on a trip..
Michelle Elliott
2017-01-14T03:32:12+0000
I really like how things were explained to me about circulation in the fridge it was a great learn cause I didn't know anything about moving our food away from the walls,thanks.
Felipe Cosio Dlt
2017-01-14T01:27:34+0000
Paul was nice and courteous, he fixed my fridge quickly and with no problems.
John Patrick Norton
2017-01-13T23:08:16+0000
Paul came by this afternoon to check on some problems that we had with our washer/dryer, and I was very happy with his visit. He was clearly very competent as he worked on the machines, was efficient and fast in diagnosing and fixing the problem, and did not mind showing me what was wrong and then explaining what he was doing to fix it. Unfortunately, in my experience, not everyone is happy to explain such things to the homeowner, but Paul was very personable, clear, and helpful. Thanks, Reliable!
Dean G Steven
2017-01-13T20:04:42+0000
Paul came in our house was very professional explain the operation of the refrigerator how it cooled, change out the ice maker checked the operation of it. Also check the closing of the doors for proper seal. Thanks for a great job!!!
Trina Ivy
2017-01-11T23:43:11+0000
My dishwasher had issues before Christmas and Rick as had to come 3 times to get this fixed. He has been professional and done nothing more than make my dishwasher work better. I will use Reliable again.
Faire Chaser
2017-01-07T04:31:26+0000
Very good service, professional and reasonably priced, after all Emmanuel (reliable Appliance) does have to make house calls! Thank you for getting my drier running well and QUIET! Thank you!
Zahn-Dreah Taylor
2017-01-06T22:15:51+0000
Paul was a great help,he was also respectful in my home!!
Tammi Alexander
2017-01-06T06:16:53+0000
If you are looking for Customer Service. Talk to Stephen he will take care of you. He has gone out of his way to help me find a washer I want. I waited to buy one he had for a day and it sold. But I'm sure he will find one. He also knows about what he is selling. No need to pay full price for new appliances.
Susan Hermansen Jent
2017-01-04T23:15:47+0000
Paul showed up on time, actually was early. He covered his wet feet. Explained options and solution to very persistent problem. Thanks.
Ali Ann Marrs Stramilova
2017-01-04T04:25:04+0000
They are fast, experienced and truly Reliable! I've had to call them 3 times this last year due to broken washer and dryer and oven. Darin showed up to 2 calls and had the parts I needed. My machines were fixed and ready to use again within the hour! Also, I appreciated their keeping up with technology - I paid the technician right on the spot; I immediately received an email with the receipt and they left a handwritten note detailing the job. Excellent service all around! I just hope I never have to call again because I don't want any more broken appliances!
Mike Forsland
2016-12-30T19:44:40+0000
Paul - excellent work, very professional. He fixed the problem quickly and explained what he did and gave us options on how to fix it. Will use Reliable Appliance for any other work needed in the future, thanks!
Rebecca Wells
2016-12-30T02:36:59+0000
Paul was fabulous came in diagnost what was wrong with my refrigerator. Gave alot of information regarding what was wrong what it should do and basically how the system worked. Very nice and friendly, i will definitely request him the next time i have any appliance issues and recommend him to all my friends.
Carol Johns
2016-12-29T19:35:56+0000
Paul He was very good about explains how to know if the ice machine is working.Very polite.He does a good job of cleaning up after
Himself.
Lori Cottee
2016-12-28T22:20:36+0000
Paul was excellent, I highly recommend Reliable Appliance. Happy New Year!
Lauren Jorgensen
2016-12-28T01:07:42+0000
My nearly new oven stopped working two days before Christmas, and they got me in first thing in the morning on the first business day after Christmas, which under the circumstances was probably the best you could expect, even if I was bummed out about my holiday roast. Our technician Darin was quick and professional, and got the faulty igniter swapped out, and as a bonus even fixed the dodgy pan drawer on the bottom of the unit while he was here. In and out in thirty minutes, and a huge relief to have warranty work handled so quickly with no additional fuss.
Judith Dankworth
2016-12-23T23:04:50+0000
Paul was great! He was able to fix my washer without having to order the part. Professional and pleasant you are lucky to have him as a employee.
Lisa Bond
2016-12-22T23:03:20+0000
Ben did an excellent job fixing my leaking washer. Best of all they had the part in stock. Didn't have to wait for the part to be shipped.
Tyler Phillips
2016-12-21T23:34:14+0000
Paul came, saw, and conquered. Everyone knows how irritating a sporadic problem hunt can be, but he managed to find a solution anyway and gave me a crash course in how to prevent issues I've had in the past before returning to his home planet of Awesome.
Kris Randt
2016-12-20T23:25:01+0000
Under an extended warranty agreement through Lowe's I had my door lock on my washing machine fixed by Reliable Appliance's Ben Galliher. He was prompt, friendly, and knowledgeable--answering all my questions. He diagnosed the issue quickly and ordered the part that was needed and returned a week later, keeping to the anticipated timeline, and fixed the door lock in under 20 minutes. So far I have had no further issues with the door lock and I am very pleased with the service I received.
Monte Hagerty
2016-12-20T21:06:39+0000
Paul
Excellent service..! He was very polite, and professional.!!! Paul found the issue, and did the repair, less than 30 minutes, He saved me a lot money.! I would highly recommend this company.!!!!
Chuck Muschany
2016-12-16T01:30:01+0000
Paul did an awesome job looking at and repairing our refrigerator!! Excellent work!! WIll use again with any/all appliance repairs we have!! Thank You!!
Stephanie Flynn Taylor
2016-12-15T20:52:50+0000
Paul repaired our refrigerator this morning. He was extremely professional, personable and knowledgeable. He answered a number of questions I had and after completing the work, he left everything clean and in order!!��
Suzanne Little
2016-12-15T03:44:31+0000
Whenever I have the chance I recommend Reliable Appliance for appliance repair and affordable used appliances. Darin fixed our dishwasher today in 20 minutes! Yay! Thanks!
Maria Cole-briggs
2016-12-14T22:02:02+0000
Service with Paul was great got job done in no time. Very nice guy
Ellen Marie Booth
2016-12-10T01:34:05+0000
Paul has great customer service, he knows his job well. I'll call for him again.
Bryan Stenehjem
2016-12-10T00:10:07+0000
Paul has been a very personable and Reliable (no pun intended) service technician. We were having an issue with our washing machine, despite several parts issues Paul continued to make sure we taken care of. I would highly recommend Paul.
Eric McIntosh
2016-12-09T20:47:48+0000
Paul was great! Very professional and courteous. He kept us advised all the time as he progressed through the work.
We are so pleased with Paul and our repeat experiences with Reliable Appliance.
Marisa Wang
2016-12-09T19:54:23+0000
Paul did such a nice job. I didn't have to wait for him to show up and he was early. He called ahead and let me know he was headed over. During the diagnostic process he was through and worked to make sure the necessary parts were ordered. Reliable called us when the part was in, we did not need to chase or follow up at all!
Blaze Axton
2016-12-08T21:24:20+0000
Paul was awesome at fixing the fridge. Made sure to do his best not to leave dirt and tracks on the floor and very friendly.
Matthew Lobdell
2016-12-08T19:23:05+0000
Paul was awesome very friendly very good communicator and fast. I would definitely recommend him and reliable.
Heather Barfield
2016-12-08T03:36:29+0000
Paul was an excellent service man!!! He was very professional and courteous!
Stefeney Palesano
2016-12-07T01:44:27+0000
Paul excellent service very reliable. I would recommend you and your company to everyone!
Theodore Conter
2016-12-06T21:39:47+0000
Highest praise to John for his work repairing our new refrigerator. He is knowledgeable, polite and quick to analyze and fix the various problems. I would highly recommend him for future work.
Paul Brickey
2016-12-02T01:44:10+0000
Paul was friendly and efficient. He kept us informed of when he would arrive and worked quickly.
Laurice Long
2016-12-02T00:19:25+0000
Paul L. Was here today to assist with dryer squealing and inop freezer. Very pleasant attitude. was happy to inform me of what the actual problem was and explain what was needed. Had a part brought over and repaired dryer. Fridge needs repl. Paul set this up as well. Great service, respectful of flooring used a shoe cover. Thanks for a job well done.
Gary Christenson
2016-12-01T19:17:45+0000
Paul was the service tech and was very professional and experienced. Paul replaced my ice maker in a whirlpool refrigerator. He made sure before he came out that the HSA home warranty covered the ice maker and infact it was covered. My ice maker is making ice again. Thanks Paul!
Dale Sexton
2016-12-01T00:38:47+0000
The heat went out on my dryer Monday Nov 28th and Reliable Appliances were at my house Nov 30th!! What great customer service! Ben the technician that came out and serviced my dryer was excellent! He was very nice and very knowledgeable!!
Thank you guys!!
Aleshia Lockhart
2016-11-30T21:14:23+0000
Paul fixed my problem with refrigerator....diagnosed my problem right away
Theresa Finnigan
2016-11-30T18:43:12+0000
Paul Loew was by this morning and fix my frig. What a nice guy you have working for you. He came in got the job done, polite, professional. Made Reliable Appliance look good. Thanks
Katie Brandenburg
2016-11-30T16:04:13+0000
If you care about your home and your wallet, don't do business with Sears or Reliable Appliance. Under the Sears maintenance agreement, a repairman from Reliable Appliance came out in June and left a leaking dishwasher to ruin my subfloor. The only help either Sears or Reliable Appliance offered was to charge me more money to uninstall or reinstall it. The Sears people were polite, but did not offer any help to resolve this. Reliable was rude and aggressive. I now have to file a claim. Worst experience ever with doing business with Sears. It used to be great company. Not any more.
Erma Evonne Pruitt
2016-11-30T00:19:08+0000
Paul did an awesome job .. very pleasant and helpful..
Thank you very much Paul
Pat Kathy Belanger
2016-11-29T23:13:43+0000
Paul. He was very knowledgeable and helpful with our situation.
Colette Gauthier Carr
2016-11-29T19:41:45+0000
Had a repair done by Emmanuel on my washing machine. It was fast and easy. A job well done! Also, good communication as far as letting me know when the technician would come. Thank you!
Jessica Heafner
2016-11-28T21:51:46+0000
We were so fortunate and grateful to Ben who came out to fix our washer today. Amazing customer service and quite knowledgable. Thank you Ben! Grateful to know that we have a trustworthy person to call anytime we have appliance issues.
Candy Dufour
2016-11-26T02:51:05+0000
Paul came to our house twice to repair our refrigerator- once to diagnose the problem and once to install the part needed. He was very pleasant, knowledgeable, and efficient. He also went out of his way to repair the appliance before having to be without it for another weekend.
Evelyn Mullan
2016-11-24T01:27:11+0000
Paul has provided excellent service! I highly reccomend reliable appliance service.
John McCleary
2016-11-23T22:51:28+0000
Paul was spot on time, polite and very informative. Will recommend him to any of my network of friends
Quinn Schaeffer
2016-11-23T02:23:09+0000
Paul came by to replace damper motor.
Excellent service!
Thank you!
Timothy R. McKinley
2016-11-23T01:27:00+0000
Great service. Prompt, called ahead, and was fast and thorough.
Justin Gilmore
2016-11-22T20:09:07+0000
Paul is awesome. He's very knowledgeable, quick, and treats you with respect by wearing booties in the house. Thanks again.
Noah Henning
2016-11-21T23:27:15+0000
Ben Galliher was very respectful and repair my washer in a timely manner and was very informed. Thank you so much
Joni Campbell
2016-11-20T07:23:17+0000
Thank you to Ben Galliher (Reliable Appliance Technician) for the quality service provided during last week's appointment. I really appreciated you taking time to explain the problem with my appliance, as well as the friendly service. Thanks again!
Tara Nokelby
2016-11-19T00:54:59+0000
Had my washer fixed today by Darin. He did an excellent job - very friendly and completed the job in a timely manner. He also gave me a few tips and tricks to using my washer.
Jaime Franks
2016-11-18T19:36:26+0000
Had a leak with our refrigerator and your technician Paul cam out for an inspection. He was very courteous, clean and thorough. He explained everything that was wrong and offered suggestions to keep water off our floor until parts could be sent to fix it. Highly recommend Paul he was great!
Julia Snyder
2016-11-17T22:33:48+0000
Paul was courteous, informative, professional and polite. He answered any question I had and I am happy with the service. �
Becky Gerrald-Burnett
2016-11-17T02:57:07+0000
Paul at Reliable Appliance was awesome! On time for the appointment, very helpful and insightful throughout the repair, and he fixed our dryer before he was gone (and same day of original call)! Highly recommended!
Nicole Perry
2016-11-16T22:30:55+0000
Had our fridge repaired by Paul. He is quick, friendly and knowledgeable. Definitely recommend him for any fridge problems.
Gina Withrow
2016-11-16T03:20:36+0000
Just had our washing machine repaired by Ben. Great service, great job! Thank you.
Daniela Rincón-Ruiz
2016-11-15T18:54:04+0000
Very great service! Paul came out to fix the handle on our fridge and went out of his way to make sure the rest of the handles were properly placed and secure.
Clint Mccool
2016-11-12T03:13:30+0000
The technician sent to help me with my dishwasher, Xavier Rericha, was extremely knowledgeable and easy to work with. I would recommend him highly.
Joel Swanson
2016-11-11T23:55:46+0000
Paul communicated clearly when he would be there, was very thorough and explained his work, and promised to follow up with more information next week after he did more research. Thanks!
Rose Beverly
2016-11-11T22:13:58+0000
Paul came out to work on my troublesome fridge. He did his best to get me the best resolution possible.
Jacki Whalen
2016-11-11T19:58:43+0000
Had a dishwasher problem-Xavier Rericha was dispatched to do a diagnostics and repair. Holy cow-I was just schooled! I am so happy to know how and what to do so I don't have a reoccurring problem-aka dirty dishes and rewashes. Thank you-this tech was great!
Christa Walters Brown
2016-11-10T17:26:54+0000
I had Paul come out to fix my refrigerator. He was very friendly and went above and beyond to help me. I will definitely use reliable appliance again!
Loretta Ford-Steele
2016-11-09T23:51:58+0000
This is the second time Paul as been to our home to repair appliances. He is VERY courteous and quick to isolate the problem with the appliance that needs repair.
Gerry and Loretta Steele
Paul Pepe Pedro
2016-11-09T21:13:43+0000
Thanks, Ben Galliher for the great service. Quality service and pretty quick work. Thanks again for fixing our washer��
Jane Mascaro
2016-11-09T20:39:41+0000
Paul was thorough and professional. He explained the prop be and resolution on our refrigerator. Thanks for the service.
Donna VanOrd
2016-11-09T20:21:11+0000
Paul was efficient and thorough. Very helpful. Definitely will call them again when we need assistance.
Lisl Johanna Coady
2016-11-09T01:12:28+0000
Xavier showed up on time and was very friendly. He fixed my dishwasher quickly and even took time to teach me how to properly maintain it, to extend the life of my product and to avoid another break down. Thanks Xavier and Reliable Appliance!
Elizabeth Waggoner
2016-11-09T00:25:07+0000
Paul WAS VERY POLITE AND MOVED ALONG WITH PROFESSIONAL ATTITUDE
Donna Young
2016-11-07T23:49:10+0000
Ben came over today to look at my washer machine. My husband and I thought there was rust forming on the bracket that holds the fabric softener. Ben was quick to show me that it wasn't rush just a gross slimy film due to a dirty dispenser. Ben was very nice, professional and willing to help me with any questions I had!!! He's very knowledgeable about what he is doing and helped me understand things that I didn't even know about my washer!!! He's an asset to your company! Thanks Ben!!!! Bet satisfied customer
D Young
Paul Deguzman
2016-11-07T22:23:54+0000
Had a repair on my washing machine completed by Bob last week, did a great job. Had a few issues with the part being delivered but at least a similar one came in to their shop and was able to install within a few days!!!
Just a few weeks prior, had Paul come out to fix my fridge and he also did a great job.
Overall technician are really good at what they are doing and knowledgeable in the background of the common problems. Keep up the good work guys!!!
Molly Connelly
2016-11-07T08:37:30+0000
Paul was professional and knowledgeable with warranty work on our refrigerator.
Ada Johnson
2016-11-05T01:39:42+0000
Paul is a very courteous, concerned, professional acting technician. He was very helpful!
Aimee Sims
2016-11-05T00:54:59+0000
Paul was a lifesaver!! My dishwasher had not worked well for over a month. Paul saved the day!! Thank you.
Stormie Shell
2016-11-04T23:26:30+0000
I just got my refrigerator relay repaired by Paul, he was absolutely professional and very knowledgeable. Not only did he fix the fridge quickly, he advised me on who to call to have it connected to the faucet for the ice maker to work! He called twice before coming, and didn't even mind my two loud and crazy chihuahuas �. I would certainly recommend him personally to anyone who needs appliance repair work done. Ask for Paul!
Brian A Lindamood
2016-11-04T20:23:36+0000
Xavier was awesome! Figured out the problem right away and had ideas to keep it from happening again.
Patricia Farver Eckert
2016-11-04T01:04:41+0000
Great service and the technician was able to provide some excellent practical tips about future care of the dishwasher.
Thank you.
Tim Jacobson
2016-11-04T00:30:52+0000
I called Reliable to fix my refrigerator and they were not only prompt and efficient, they exceeded my expectations. My repairman Paul was super friendly and knowledgeable, he arrived with the part in hand. I would definitely call them again. Tim J. Anchorage.
Jennifer Sharnbroich McGovern
2016-11-03T21:01:49+0000
Paul has worked on my fridge three times in the past three years. (Thank God I have a warranty!) He is always very courteous and helpful!!
LadyNancy Beardsley
2016-11-03T19:24:53+0000
Paul did an awesome job fixing our refrigerator. Thank you.
Samantha Niesen
2016-11-03T19:09:17+0000
Ben was awesome and fixed our washer!! Didn't take long at all.
Michael F. Daniels
2016-11-03T17:46:03+0000
Paul did a great job on our freezer yesterday, 11/2/16. He took very little time to install the part, and it is running like a top again. Thanks
Mike D
Joel Helgerson
2016-11-03T00:30:33+0000
Xavier was extremely helpful and answered all of my questions. Further, he exampled to me things protect both my dyer and my dishwasher he fixed today Excellent service!
Jen White
2016-11-03T00:02:38+0000
After a quick diagnostic and cleaning of our dryer vent, our dryer was brought back to life again. Thank you Ben for your quick service today!
Ann Sellen
2016-11-02T20:25:32+0000
Paul was very fast very efficient. Was not a hassle to make contact with him to get out here and get this done. We are all happy thank you.
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