How Our Inventory Works
Select a location above or use the “appliance sales” drop down from menu.
- Each appliance has a reference number in the title, such as REF04 or W6 etc…
- Keep note of the reference # of the appliances you’re interested in.
- If you see an appliance you want click the “I Want This!” button and you’ll be prompted with what to do next.
Our Stock is Constantly Changing!
- Delivery options are available – with the most common fee being $75 and more labor intensive appliances having higher install fees.
- Everything Comes with a 6 Month Warranty – or 6 Month Exchange (on appliances $149 and under).
- We want to meet your budget, if we need to get another appliance at a lower price don’t hesitate to call!
Not sure if we’re the right company for you?
Click on the Google badge below to see what Alaskans are saying about us.
Google Rating4.7Tammy Howell21:48 08 Feb 18An electrical cord recall by Bosch was made on our dishwasher and Reliable Appliance was recommended to do the replacement cord. From contacting Reliable to completion of the replacement, everything went as promised. Xavier was extremely professional and careful during set-up and clean-up! Everything was better than original when he finished, the dishwasher level, secured, and functional. For any future appliance issues, Reliable Appliance will be contacted. Thank you!read moreMike Ferrari22:17 01 Feb 18I will definitely use Reliable Appliance. Over the phone, Jessica gave me honest feedback, a perfect answer in regards to an estimate, on the low and high side, and helped me make a decision on whether it would be best to fix my washer or buy a new one. Living 4 hours outside of Anchorage makes repairs like this have an additional cost. I appreciate Jessica's candor and if we decide not to get this washer fixed, we will certainly recommend Reliable for their level of service and honesty.read moreMary Endacott02:59 03 Feb 18Two services complete quickly and as quoted. Servicemen were courteous, professional, clean and efficient. Dishwasher install without issue - one tiny quick fix leak after he left but otherwise great job! Refrigerator door flap repair took some ingenuity (find a similar part on an old fridge and modify it to fit) and works great! Definitely recommend.read moreVicky Backus14:48 05 Jan 18Just purchased a really nice used fridge after ours bit the bullet. The first and only place we went was Reliable Appliance where we found just what we were looking for. The service we received was top notch and everyone we came in contact with was professional and courteous. Thank you in particular to Richard in Sales and Paul in Service. We are happy buyers!!read moreNae C16:16 10 Feb 18I had the pleasure of having Shannon service my dryer and he was amazing! He called before he arrived. He explained everything that needed to be done and he did it. He took his time to make sure my dryer issues were resolved but didn't take ALL DAY. He informed me on how to maintain and extend the life of my appliances. I mean he even showed me something new about my washer and I've had it for 2 years! Most of all he didn't track snow in my house! That's a biggie. Lol He was very kind and professional and it was an honor to have met him. Thanks Shannon and Reliable Appliance.read moreVerne Boerner20:59 20 Feb 18Paul was exceptionally courteous and professional. He quickly assessed our situation, provided me with an explanation before moving any appliances and went straight to work. He was spot on in his assessment and was kind enough to allow me a moment to clean out from under the appliance (which seems to not have been moved since its installation). The software allowed me to have an electronic report and he made sure to answer any additional questions I had, while also offering kind and helpful maintenance suggestions. He was done in no time at all! Thank you, Paul and Reliable Appliance!read moreElena Begojevic01:02 23 Mar 183/22/17: Paul was on time, super polite, very professional. It is always a pleasure to deal with Reliable Appliances. Thank you! 3/6/17: Darin did a great job. My washer and refrigerator are working again!!! 🙂 Darin was on time, neat, polite overall very professional. Thank you for your service!read morelisa sauder19:22 29 Mar 18Tech who came out was wonderful! On time, polite, fixed the issue and was great to work with. Definitely use this company! We had another repair place come out and and after two visits still didn't fix the problem with our ice maker. All is working after a visit from Reliable Appliance!read moreNils Anderson07:23 03 Apr 18Great customer service on the phone and friendly technicians. Xavior took good care of my house and provided a wealth of knowledge about my appliance. He offered a lot of tips and explained things well. Beyond impressed with their professionalism. I hope to have no need to call again, but we don't live in a world where things just run well forever. Definitely will call them again when the time arises.read moreMatthew Kirchhoff01:00 21 Apr 18Did a good job. Our refrigerator was chronically freezing food. We called Reliable. They scheduled an appointment, made a robo-call day before to indicate 3 hour time block they'd appear, and repairman called 30 minutes in advance to give exact arrival time. They showed up on the dot, and were very professional and friendly. Repairman determined it was likely a problem with an overly full refrigerator impeding airflow along the back wall. He explained how the freezer-refrigerator worked, advised on loading, and plugged a couple of 3/4 inch circulation holes with putty to reduce freezer-to-refrigerator airflow. The bill was 89 for service call, 48 for labor, and 26 for the putty. Only thing I'd have liked different was to be given option of buying plumber's putty myself and saving about 22 dollars. Aside from that, I couldn't ask for a more professional, courteous service call.read moreD Mattice18:59 27 Apr 184/27/2018: Paul serviced my frid/freezer. Polite and very efficient. He did a great job. Paul also brought to my attention my water needed to be changed, I really appreciate his proactive work ethic. 4/20/2017: Emmanuel is very professional, great communication skills and is an excellent technician. I will request Emmanuel every time my appliance's are broken. Thank you to Tonya and the entire staff at Reliable!read moreMariyam Medovaya18:46 03 May 18Paul was amazing! He went an extra step to identify the issue even though it was not straightforward and he didn’t really have to go the extra mile. But he did and it probably saved our family’s health! He also is a very pleasant person with great communication skills. I very much enjoyed our conversation. Highly recommend.read moreCarolina Garman00:05 04 May 18Paul came out to work on our fridge and even stepped in to fix the stove even though it wasn't on the original work order. He was very patient and kind with my toddler who wanted to help and talk. He make quick work of fixing the issues. I'm grateful!read moreTamara Douglas02:58 17 May 18Both my dishwasher and my freezer were having problems within 6 months of purchase. Our warranty company uses Reliable Appliance and I am so happy they do! Xavier was absolutely fantastic! He gave me some great tips on how to maintain my appliances. He was prompt, courteous, and went above and beyond for us. I will be recommending Reliable Appliance, and Xavier, to everyone! Thank you!read moreJamey Bradbury17:43 24 May 18I called Reliable Appliance to fix my dishwasher and my refrigerator. After a small snafu where my message to them got lost, they got back to me as soon as they found it and scheduled a visit at my convenience. The technician who came to my home was incredibly knowledgeable and professional. Not only did he fix both appliances, he helpfully gave me tips on how to extend the life of both and showed me how to clean the filter on my dishwasher. He explained the "why" behind the trouble with the fridge and how he solved it. He was thorough and fast and very polite. I will definitely be referring all my friends to Reliable Appliance and be using them again myself if anything goes wrong with my appliances!read morehipstermcgee22:37 24 May 18Reliable Appliance in Anchorage is top notch in service and professionalism. Modern web based booking is convenient, and the communication with the service tech was great! Paul showed up within in the time window that was told to me, and he called twice, once in the morning to confirm the time slot, and once again when he was on his way. I have and older washing machine that is giving error messages. Paul quickly diagnosed the problem, and offered suggestions on fixing it. Since the machine isn't under warranty, as I feared, the replacement parts and labor would be too costly, so a recommendation for replacement was given. Paul felt bad, so he thought of some ways to fix it, but our family was already set on replacement before he came. Paul's knowledge is uncanny, and his professional demeanor is reassuring. I will be using Reliable Appliance in the future for any problems I have. I highly Reliable Appliance for any of your appliance needs.read moreKatrina Busse23:57 25 May 18Reliable Appliance in Anchorage is wonderful with their service and professionalism. My three year old dishwasher recently stopped working, I called Reliable and was able to get an appointment for the next day. I was given a three hour window of when the repair technician would show up. Paul called twice before arriving, once was in the morning to confirm the my appointment, and the second time was when he was on his way. Paul arrived well within thr three hour window I was given. He was very courteous; introduced himself right away, as well as greeted my two children and dog. Paul was able to quickly diagnosed the problem with my dishwasher, and left a message for my husband who is out of town explaining the issue. Paul's knowledge was wonderful, and his professionalism was highly appreciated. I would highly recommend Reliable for all your appliance needs and will use them for my future appliance needs.read moreMathew Olson15:12 05 Jun 18Great Service. Fast response times. I had a big problem with a dishwasher. I had put several hours into it before calling the pros. Reliable ended up hauling it to their shop. It took them a couple weeks to fix it. This may sound like a negative review, but it's not. Some repairs are just harder to solve than a simple replacement of broken parts. I don't regret the time or expense. I value good service.read moreLinda Hulen21:50 20 Jun 18The best! I found your business on Home Advisor the morning (June 12) my washing machine quit. The reviews about your service were all good, but the first appointment listed on Home Advisor was a week away. I called Sears (the machine was a 14-year-old Kenmore) and was given an appointment by the week's end. Then that afternoon, I was contacted directly by Reliable and had an appointment the next morning. The technician on the phone thought the problem might be in the door lock, based on the message on the washer. That morning I had a text from someone at Reliable asking the model number from the door, which I texted. Darin arrived as scheduled, with the correct door mechanism for my model, which wasn't the cure; the electronic mother board would need to be replaced. He explained the cost, etc. I asked him to order the part, which would take a week or more to arrive. I was in a time crunch as I was leaving town the next week, before the part would probably arrive. However, I got a call Monday that the part was in (only 3 business days later). Darin came today (June 20), replaced the part, ran the washer through a cycle to make sure that everything worked properly. Yay, the washer is fixed! I am delighted on all fronts. I was impressed with the initial outreach and diagnosis. The woman who took my calls & handles scheduling was great. The part arrived so much faster than expected. The repairman Darin was knowledgeable, competent, courteous and pleasant. If I have any other appliance issues, I will be calling Reliable! I will also recommend Reliable to my friends. Thank you. Lindaread moreCrystal Klein00:21 11 Jul 18Worked with this company for the past few years. They've been out to work on our oven, and 2 refrigerators. Each time they've provided great service. Scheduling is always easy. I really appreciate the courtesy calls from the technicians when they are on the way. Repair costs are always reasonable. Our technician, Paul, was very informative, helpful, and friendly. While I hope I don't have to call them again, if we do have any appliance issues in the future, they are already saved in My Contacts.read moreJoslyn Stinson23:22 13 Jul 18I was very pleased with my experience at Reliable. They answered the phone immediately and were very helpful. The technician who fixed our oven worked quickly and communicated with us clearly about what he was doing. I highly recommend Reliable Appliance for anyone who needs an appliance fixed.read moreLinda Masolini03:12 14 Jul 18This is a wonderful group to work with! They know their stuff. They are not only accommodating and reliant, but very smart. I would be remiss if I did not add that Darren who is a technician it absolutely wonderful. You would be so lucky to work with him. Well educated and efficient. Any questions please respond to me and I will be happy to share the experience I had with Reliable and specifically, Darren.read moreMaggie Hausler22:53 16 Jul 18Had an excellent experience with Reliable Appliance. My dishwasher needed attention to more than just one issue, and the repairs were performed quickly and professionally. Scheduling and payment were easy and efficient as well. Repairman Mark is a genuinely friendly and courteous person and did a great job. I highly recommend Reliable Appliance to anyone.read moreMel B04:30 26 Jul 18Really appreciated the quality and timeliness of the service provided. The technician, Paul, diagnosed the refrigerator issue instantly. Above and beyond- Paul took great care to make sure my home stayed nice (with mats for moving the fridge and for his tool bag, and shoe covers for himself). He fixed the issue on the spot. I am so grateful and pleased with the service I received. I would recommend Reliable Appliance.read moreLisa Mackey01:34 08 Aug 18It was entirely a pleasure to have Paul here to repair my newly bought refrigerator. Paul is a very professional, kind, friendly and top notch repairman. He arrived, offered to remove his shoes or cover them, placed a rubber mat for his tool kit and explained every detail of his investigation. He completed the repair while keeping me in tune with his steps, which I appreciate. Great member of your team! He deserves a RAISE! Thx for his service. Lisa M Anchorageread moreKaty Bowron01:50 10 Sep 18Fast response time. Three times they have fixed my appliances within an hour because they had everything with them! No running back to the shop for parts or waiting for something to be ordered. Always great communication from beginning to end!read moreDouglas Hays15:37 22 Sep 18These guys likely do a good job, but they are no different from any other contractor when it comes to timeliness. Promised completion and install of part during initial conversation. Took payment, came to house and then realized they did not have required part. Instead of calling or even letting us know while on site, they left. After a week of waiting, called and asked for update as to why job was not completed during initial visit and was told part was not in and it would be a couple of weeks. I told them that was not satisfactory given the circumstances. They basically said suck it - no apology or discount for poor service. Came back 2 weeks later, installed part with nothing as much as an "I am sorry that you went a month without a properly running refrigerator". Terribly handled - Please give other companies your business. No need to go to first one available on google. Customer Service is part of the contracting business!read moreChris Renfro22:44 09 Oct 18Paul was outstanding. In all my years dealing with technicians I’ve never met one more professional. His attention to detail is second to none. Highly recommended!!!read moreRick Lovaas17:22 10 Oct 18Paul showed up on time, was very polite, was quick to address and fix our concerns. His professional etiquette was above and beyond, and he was definitely focused on the customer’s needs. Everyone in today’s society could benefit from a lesson in his playbook. Well done Paul!read moreMarion Yapuncich17:52 12 Oct 18Paul was great. He was prompt and polite. He was very knowledgeable about the refrigerator/freeze and explained what was wrong with it. I really appreciated that. I also appreciated the phone call with the day-before service reminder. They gave a one hour window, and he called and arrived within that time frame. That sure beats waiting all morning/all day for someone to show up. I would definitely call for him again.read moreJessi Hogan20:46 16 Oct 18Paul was wonderful and very knowledgeable. He took the time to explain what he was doing and made sure that our washing machine issue was fixed prior to leaving. I’d definitely recommend reliable appliance.read moreJohn Hill20:04 17 Oct 18Paul, from Reliable Appliance, was very knowledgeable and helpful. He called ahead of time to confirm the appointment and updated us on his on-time arrival. His approachable nature and friendly manner made him easy to talk with and he allowed me time to articulate my concerns. He was able to verify that our machine was functioning correctly and showed me where the noises I was hearing were being generated. He inspired confidence and trust in him and his work. I would definitely call him again for other appliance service concerns.read moreJessica23:37 18 Oct 18Paul was so great!! He gave me all the information I needed. He was fast and efficient. He even helped me out with a second issue and solved it for me right away! I would definitely use this service again.read moreLisa Bracarelli20:00 10 Oct 18My technician Paul was absolutely the best! He was courteous and very friendly. He was very informative and answered all my questions, and explained things to me . I would definately call for service again and request him personally.read moreJ kowal01:10 11 Nov 18I bought a refrigerator and stove from Reliable Appliance last summer. They were clean , work well and were extremely well priced. I recently needed a washer and dryer and purchased a very clean set from Reliable. Both times the delivery employees were on time , courteous and efficient. Calvin and Leman delivered the washer and dryer and.made sure the washer and dryer worked before they left and made sure i knew how to operate them.read moreJim Smith04:28 13 Nov 18Outstanding service. Even though the exact cause of our washer's problem could not be replicated, a combination of running diagnostics and deleting previous error codes restored normal operation. Kudos to Reliable Appliance and more kudos to service tech Xavier.read moreMichelle Bailey23:39 20 Nov 18Calvin and Lemon were our guys from Reliable Appliance they installed our old refrigerator and hauled off the old refrigerator all very neat and professional. All in all our whole experience from beginning to end a very pleasant with no hassles. Thank You. We will definitely be returning.read moreKaptn Kurt21:25 27 Nov 18Why buy new when you can pay almost half the cost for the same things slightly used! Tons of inventory all with a 6 month warranty from trained technicians who also do the warranty work on new machines from Home Depot, Lowes and Best buy. I wish I had found out about this place sooner!!read moreTammy Wondzell20:14 27 Nov 18Our delivery was a little late, but the guys were very polite and did a great job getting the new appliance in and the old one out very quickly and neatly. The refurbished oven we purchased is very clean and works great for a great price. Thanks Reliable and Calvin for a great job once again.read moreTonya Poole01:26 30 Nov 18Great service. They arrived when they said they would and got the job done quickly. Calvin and Lennon were very polite and professional. They did an excellent job removing and installing my washer and dryer. They didn't even complain when they got covered with snow because they had to walk under a low hanging tree! Thanks, guys!read moreQuinn Sawyer02:48 06 Dec 18Calvin and Lennon arrived right at the start of the time block they had provided me with. They were prepared to get the job done, even when the initial drain hose wasn't the right size they had a smaller hose in their truck that allowed the installation to go along smoothly. They did a great job getting the washer and dryer installed and testing them to make sure all the functions were working. The additional installation fee was definitely worth it.read moreHeather Hutchinson01:36 02 Jan 19Our service guys, Calvin and Lennon, were very personable and took care of any obstacles they met in the installation of our new dishwasher. We've used it since and it operates brilliantly. They were great!read moreJ Pale21:31 03 Jan 19I was a patron at their parts department and was pleasantly surprised after I walked in to be offered immediate help. They add the part for my Maytag washer in stock, both new and used, and offered some advice for repairs if the part I had did not remedy my problem.read moreMaimaualofa Olomua19:20 04 Jan 19I just wanted to thank you Lennon and Calvin for such an amazing service provide from time of delivery to installation at my house. Thank you for an awesome communication while I'm at work till the time you guys done. We are completely satified and appreciate your Service. God bless and have a happy New years.read moreKennard Farrell02:53 11 Jan 19Paul Very nice and respectable guy! Communication was superb! Went out of his way to make for sure we had our washer fixed! Very professional kind individual! Will refer to friends an family!read moreAaka Services05:22 16 Feb 19Great Service! We have been using Reliable Appliance for years at all of our rental properties and as needed at my own residence. Very honest owner who goes out of his way to make sure his customers are well served.read moreJonnett Christensen20:17 14 Mar 19Shannon did an amazing job fixing my dryer and explaining the repair process. He was very professional and positive. I would highly recommend Reliable Appliance to my friends.read moreEsera Kakiva08:46 17 Mar 19Shannon was great and professional. Awesome company. Must be ran by some awesome owners.read moreakndnlawyer04:44 21 Mar 19Paul L. From Reliable Appliance was on-time, gave a call twenty minutes out and was a top-notch professional. He was respectful at my location and I highly recommend him and Reliable Appliance.read moreJessica Toala21:35 22 Mar 19Thank you reliable appliance for your service especially Paul. Thank you so much for fixing my dryer. Awesome job...if anyone need any appliance for a good price....must see Reliable Appliance.Thanks again Paul.read moreRuth Quinlan00:43 23 Mar 19Shannon was right on time and pleasant to work with. He solved my dryer problem quickly and did a great job! He was also nice to my dog! I had a great experience with Reliable Appliance.read moreJen 90700:47 27 Mar 19Absolute excellent service. I had contacted Frigidaire regarding the top ice maker not working. Ben was very good and quick to identify the issue. Contacted Frigidaire and had the parts on order and had my fridge fixed within a matter of a few days. Thank you!!! Your service is excellent!read moreSara Stoops20:16 09 Apr 19Paul did a wonderful job repairing our refrigerator. He was friendly, polite and knowledgeable. He explained everything in detail yet clear enough for a novice to understand. He also diagnosed the issue quickly and fixed only what was needed to solve the problem without creating added expenses.read moreAmber Epps17:51 10 Apr 19I have been using this company for years. I have always had a positive experience. The service reps are knowledgeable and always offer great suggestions to improve your issues.read moreJenny Chang23:50 10 Apr 19I had a wonderful experience with Reliable Appliance for my refrigerator repair. Paul was friendly, efficient and very knowledgeable. He called ahead to confirm appointment and again when he was on the way to my house. He identified and fixed the problem quickly. I highly recommend Reliable Appliance and would definitely call them again in the future! Thank you Paul!read morestacy stinson19:37 12 Apr 19Excellent Service. The technicians that came to my house to balance my washer were extremely friendly and professional. They did an excellent job. I will use reliable again for future needs and tell my friends. Thank you so much, Stacy Stinsonread moreRachael Kosal00:32 25 Apr 19We are always impressed with the service we receive from our requested repairman, Shannon. He is always friendly, giving service with a smile, and offering tips on how we can better guide our residents in order to have less appliance work orders. We appreciate his attention to detail and amazing work!read moreNancy Stone18:35 28 May 19Reliable Appliance lives up to their name: consistent, reliable service. I have had two Reliable technicians, Paul and Ben. Both were punctual, friendly yet professional and solved the problems. (A new unit that had a couple of glitches.). This may seem like an odd comment, but they were both well groomed. I’ve had some characters through the years. All in all I would say that Reliable Appliance provides excellent service because they hire solid people and invest in employee training so you can trust the service and the experience will be excellent.read moreJenny Cabasag23:36 30 May 19The technician Shannon was amazing! He was polite, courteous and friendly. Talent that is hard to find these days! However, I will say the I put the claim in with Lowe's and they booked a time, I called Reliable and left a message indicating that I put in a ticket with no call back. Called again the next day and told me they did not have any ticket and were a little rude about it. Keep in mind when dealing with people without key appliances are already frustrated and hearing a helpful, empathetic person on the other end might bring more business.read moreSandra Lee22:48 08 Jul 19Emanuel brought the highest quality of professionalism, knowledge, and skill when he fixed my dryer. I highly reccomend this company and the polite and knowledgeable employees they hireread moreJeremy Counter00:25 08 Aug 19Calvin and Lennon provided top knotch service while delivering and installing my purchase. The team is great and always pleasure to work with!read moreCraig Goodrich21:05 23 Aug 19While not terribly engaging phone-side manor the actual service provided by the technicians was fabulous - on time, professional, knowledgable and efficient.read moreSs Luv00:34 24 Aug 19My fridge was running non stop and wasn't cooling anything called Reliable Appliance and said they have a tech on stand by after an hour the tech called he was knowledgeable he diagnose the issue quick very happy with service they provided.read moreLaurie Adams06:18 31 Aug 19We needed our garbage disposal replaced. I called on a Monday & was given an appointment for Friday. The service man was prompt, efficient & courteous. I’ve dealt with Reliable for years & have always felt like their prices are reasonable & their personnel are efficient & easy to deal with.read moreCarmen Olito20:09 11 Sep 19Mike, from Reliable came by this morning to fix my microwave. He was professional, but did not hesitate to admit he was a bit puzzled by my unusual issue. Within 30 minutes, though (with the help of an internal diagram) Mike had completely fixed my microwave! I could not have asked for better service--prompt, honest, totally professional, and did a great job of cleaning up after himself!read moreLeslie Frommer19:08 18 Sep 19Service was excellent with a quick resolution to my problem. Options were provided for me to choose from and the technician communicated before and during call to meet my needs. He went above and beyond and fixed a loose handle without being asked. Very appreciative of the service. It’s been hard to find appliance repair in our area. I hope to continue to use them! Great jobread moreJustin Sandel17:54 02 Oct 19The company name is a misnomer...should be called “Anything But” Reliable. We have dealt with them in the past, not by choice, and are now being forced to use them again. Have had them “fix” appliances in the past, with unsatisfactory results. When they can’t or don’t repair appliances they’ll try to sell you one of their “refurbished” appliances, which seem to be appliances that are frankensteined together with mismatched parts that don’t work properly. Then when they don’t work they want another service call fee to come out and not fix it properly and try to sell you another...it’s a cycle of separating people from their money, one service call and junk appliance at a time.read moreCandice Thomas20:57 11 Oct 19Everything went really smooth with reliable appliance. I had a very nice woman call me and set a day that worked for me. She told me that my technician would give me a ring the day of and another ring when he was on his way. Paul did just that he was extremely professional and kind. He gave me a call first thing in the morning and let me know about what time he would be by my house. He was punctual and kept to the time he said he would be by I really appreciated that. He was courteous and wore slip covers while in my home and did a great job to make sure no water from my dishwasher went spilling all over my kitchen floor. Hopefully I don’t have dishwasher problems again but if I do I’d gladly call reliable appliance again! Fantastic customer service and a fantastic technician.read moreRyan Sorsdahl19:11 03 Nov 19First time using Reliable appliance. Scheduling was easy Paul arrived on time and provided great service. It was obvious he takes pride in what he does.read moreJack Foster20:58 26 Nov 19The tech was very nice and explained how the HE washing machines are horrible. DO NOT buy any LG washer without a center agitator. It does not cover the clothes with water so they do not get washed. It even says they don't get covered with water in the manual under problems. How can you wash clothes if they do not get wet. ALL HE washers only use a dab of water under Normal cycle to save water but that is BS as you need water to wash clothes. It is not "dry cleaning" of the clothes sloshing them around in the air above the water.read moreJohn Clark21:16 05 Dec 19These guys are it!!! Best customer service as far as I'm concerned for appliance repair. They don't just blindly sell you parts, they actually ask you questions and see it you have tried other avenues to repair what you are fixing in case the part you are looking for is not needed. HIGHLY RECOMMEND these guys!read moreJustin Smole23:26 09 Dec 19Everything went really well! The scheduling of the repair for a Saturday was perfect for me, and the technician arrived when scheduled and was very friendly and informative with the prices for the repairs needed. I would highly recommend them for repairs on washers or dryers.read moreAnna Ferntheil01:23 10 Dec 19Easy to schedule with. Knowledgeable and friendly tech. Reasonable prices. What more can you ask for?read moreSarah McFarland17:56 13 Dec 19The service was excellent and highly recommended! Xavier was quick and fixed an annoying dishwasher leak. He was friendly and personable like an old friend, explained the issues and what was needed to be done when he first came out. He explained everything again when he returned with the part so I was always aware of what he was doing, which is refreshing. He has worked on an older stove in the house that is still running great. Can’t ask for a better repair man! Thanks guys!read moreMichael Anderson18:34 28 Dec 19--Update-- Once I got ahold of the business, they did good repair work and honored my home warranty for my dishwasher. Ended up working out. It was a pain initially to get them to schedule my appointment, but they called me, apologized, and said they fired the guy who was the problem. My experience ended up pretty good. Original review below: ------------------------ Unresponsive. Bad customer service. Franklin kept telling me he’d call back and the. Didn’t then he told me to call back. Not sure how that’s a good business model.read moreTheresa Henry00:39 07 Jan 20Had an issue with the microwave over our stove and we couldn't figure it out. I requested an appointment online over the holidays and received a call as soon as they were open for business. Scheduling was easy and they gave me a convenient 3 hour time frame. Great communication from both the office and the tech! Very respectful of our house, wore booties to keep the snow out. Highly recommend!read moreLisa Lamb22:48 14 Jan 20Reliable has fixed all my appliances over the years. The representatives are knowledgeable, courteous, and efficient. When Paul fixed my dishwasher, he discussed three options with me. I've never felt like the representatives are just trying to sell parts.read moreNancy Bloczynski03:06 18 Jan 20Reliant is a great company, from the person who took the call to the person who did the service. Dan was very personable and knowledgeable. I appreciated that he called about 30 minutes before he came to the house.read moreAlex Vandermolen17:16 21 Jan 20I just took my dryer that I've had rolling around in the back of my truck for a week and a half because I didn't want to pay $16 at the dump to get rid of it. Reliable appliance has some amazing employees in the back that took it out of the back of my truck for free and I didn't have to do anything except pull up to the door and open my tailgate. They have some fantastic employees working for them. Even being 11° these guys jump to action I got it doneread moreRyan Probasco21:33 07 Feb 20Reliable did some warranty work on some new appliances purchased from Allen & Peterson. Their technician arrived on time and fixed our issues within a half hour. He was courteous and seemed very knowledgeable. We will definitely use them in the future.read moreSteve Smith19:27 10 Mar 20Reliable is always my first call if an appliance stops working, and they have been able to repair most items on the spot. I have also purchased quality second hand units for my rentals. I am very pleased with this company and there professional, schedulers, repair techs and sales staff.read moreHelen Olson18:31 11 Feb 20Wow, just great service as so Promptly,timely, professional, careful, respectful of my home in all considerations! A helpful super service kind of guy was Rick! All around I am Thoroughly Pleased with his efficiency plus very pleasant personality! It’s all fixed!read moreSteve Whelan17:36 22 Apr 20Trying to acquire parts to repair a clothes washer during normal times can be a bit challenging. Even worse during the COVID hunker down order. Thanks to Crystal in the parts department I was able to get the correct part and complete the repair. As a first responder, being able to wash my clothes daily is an important measure of protection for my family. Thank you,read moreMya Renken21:36 28 May 20It was very easy to schedule the appointment, and the service tech was quick and efficient. Will definitely use again for any future service repairs.read moreNathaniel Kelsey22:33 24 Jun 20Austin M. is professional, courteous and friendly. He knows his trade craft and exemplifies a knowledgeable technician. Give him a raise!read moreRoseanne Hutchison06:32 26 Jun 20Reliable appliance serviced my dryer (cleaned out the dryer vent). A day before my appointment, my wash machine began to leak! So, I ask the tech if it was possible to sort of add an appliance onto my appointment.... He said not a problem and called to onto my ticket. Emmanuel was the technician who had to deliver the terrible news that my wash machine parts were discontinued. He said to call back and make an appointment after I had acquired the part (he gave me the part number so it was easy). A week later he is back and fixes my wash machine! Good thing, because I was wearing some of my last clean clothes... I noticed that this company has been able to assist a lot of people during the Covid pandemic. I will speak for myself when I say I would recommend to both family, friends and anyone on the internet reading this review. Emmanuel wore a correct fitting mask and was very professional. I really appreciate the priority Reliable Appliance has placed on their customers.read moreVeronica Howard19:36 08 Jul 20Our repair technician, Paul, was incredibly professional and kind. He listened carefully to our issues, quickly diagnosed the problem, and was able to source a replacement part for a VERY old appliance, saving us thousands compared to replacement. So pleased with our service -- Thank you!read moreJane Wooton01:17 04 Aug 20Xavier was very knowledgeable He came to assess the needs of our antique freezer. It is too old to repair as parts no longer available but is still usable for awhile. He gave us tips on what to look for when we do purchase a new one and how to keep ours limping along at least until the freezer we want is available.read morelinda whitney16:40 12 Aug 20Delivered/installed a reconditioned washer (on time, as promised), removed the old clunker. Measured my space for a gas dryer and noted it. Professional, courteous, and ALWAYS know their business. Thank you!read moreMike Redmond16:22 22 Aug 20Reliable Appliance is tops for me, and John was a super technician. He wore a mask, was professional, courteous, and very good at figuring out what was wrong with our appliances. He fixed our fridge, wall oven, and dryer. I only use Reliable Appliances for my appliance needs. Thanks John.read moreRebekah Davis22:20 05 Sep 20Don’t waste your money- buy new it’s not worth the warranty they say you have. Bought a $400 dryer 2 weeks ago and it came with a 12 month warranty but it won’t heat up. Service tech come out and takes entire dryer apart and says it’s the cord. It costs an extra $123.00 and the $99 service call was waived but it still costs $123 MORE because the cord is not under warranty. Cords are $23.... point being it has now cost me the price of a NEW dryer and I have a used one instead...warranty my @ss...I’ll never recommend this place to anyone ever. I should be great full the $99 service fee on top of the $123 was waived I guessread moreFishing Alaska18:19 08 Sep 20Never on time, takes them 3 days to get back to you just to tell you they don't have the part you need!!! Don't waste your time!!!read moreRonald Watkins15:01 01 Sep 20I had doubts as many of the appliance repair companies we have used in the past were worthless. Reliable Appliance is the exception!! The technician was someone who knew about washers. He was a person you could interact with. He explained what he was doing all through the process. We had to make another appointment to do the repair. Two hours and the years old Whirlpool was as if it were new. The price was well below the cost of a new machine, even a cheap model. I am thinking the dishwasher might be the next project for Reliable.read moreLori Campbell01:03 02 Sep 20My fridge/freezer went out the day before I left for a planned camping trip, of course! Reliable fit me into their schedule two days after I planned to return to town. Mark was professional and diagnosed the problem quickly. He was able to immediately get my fridge running with a replacement part and a guarantee. Super nice guy and very competent. Now I have a working fridge and I'm 100% impressed with Reliable Appliance. Highly recommend them!read moreTyson B02:01 14 Oct 20I had a really bad front loader washer leak. Called Reliable Appliance and spoke with manager Ben who really hooked me up. I made the call Saturday and they had an awesome tech, Emmanuel, out to my place by Tuesday afternoon. Emmanuel had all the parts needed and was on his way in a matter of 30 minutes. My washer runs great again and I didn’t need to sell a kidney to get it repaired. Best part, supporting local!!read moreBrian Booth20:07 25 Aug 20So found their add on craigslist for reliable used refrigerators, went to showroom, looked around and purchased a used unit. Double checked with the salesman, "we wont have any issues with this unit correct, its going to Homer in a rental unit" we where assured they go thru all units thoroughly. Got it down to Homer, as we took it off the truck, the cooling fins where literally 95 % clogged with dust and pet hair. We cleaned it and installed the unit, worked good for two weeks, then started to freeze the refrigerator side. Called Reliable Appliance about issue, they could not come to Homer to fix it , but with a little bit of coaxing, Logan one of the owners made things right by refunding our money. Would have to say that they stood by there warranty, even went a little further to make things Right !! Pleasantly Surprised, thank you Loganread moreErik Johnson19:38 16 Oct 20I'm now three calls into Reliable Appliance in the last 24 hours, simply to see if they have a part in stock. The first time I called, the receptionist did not write down my part number and had to call me back. No big deal. Then the parts department never called me back. I called again today, was once again told the parts department was busy with another customer (also no big deal), but it's been over an hour and I still have not received a call back. I guess I'll order the part online, and a local enterprise will lose my business.read moreenjoy the moment10:50 04 Oct 20I will not recommend this place to anyone they come to my house twice in 7 months and still having a same problem un professional technicians took them over 2 moths to find out the problem and ordering parts I used home warranty service to repair my refrigerator.water dispenser was not working still having same issues when I call them to ask them lady over the phone told me our warranty is only good for 30 days who dose that ? She told me I have to pay again for service fee labor fee and plus the part if that have to replace them. This is totally ripped off . There work is only good for 30 days so before you call them for service make sure what they will offer you as warranty.read moreE D19:21 21 Jan 21They came the next day after I called about a gas leak with my oven. They were ahead of schedule, very nice and followed all safety protocols for covid, wore shoe covers and a mask the entire time in my home. Thank you!read moreAaron Rhoades19:05 25 Feb 21The place was closing and the employees were coming out the garage bay door. I asked if they were open. I told them I needed a dryer. Terrence Mitchell smiled out me and said they were just leaving but I could come in and find a dryer. He was awesome. I picked out the dryer and they helped me load it up. What business does that these days? Terrence should be given a medal for excellent customer service and he saved my tenants from having to go without a dryer. Thanks Terrence I owe you one man. Aaronread moreKaely Skelton22:20 08 Mar 21Austin M. Was absolutely great during his time at my home fixing our dryer! He went out of his way to not only fix our dryer, but move it, clean the air vents, and hook it back up! We are very greatful for his services today!read moreChase Converse21:47 09 Mar 21Edit: owner contacted me and gave me a thorough follow up and wanted to make the customer happy. Real cool guy. In the end I got the notes as to what was wrong My refrigerator freezer broke, I called this company up as a "come as soon as you can" type service, they came while I was at work and my wife was home. The service technician said the refrigerator was unfixable and left no write up about what was wrong. I called and ask for the paperwork on what was wrong with my refrigerator, the lady on the phone said we will get back with you. A week later, reliable applience, what is wrong with my refrigerator? You basically said it's broken, I knew that before you charged me $100read moreRay Sears00:18 29 May 21Logan (General manager) and his staff at reliable appliance are top notch. We have had are refrigerator and dishwasher repaired by them and they have done an exceptional job. The first repair to the refrigerator and this was no fault of reliable appliance but the home warranty we have on our properties failed to route the part up here in a timely manner that resulted in our refrigerator being down for over 6 weeks. Logan took personal charge of this once it was brought to his attention and finally was able to obtain the correct part and expedited the repair. I believe the technician on that repair was Gabriel. Outstanding repair technician that was timely and professional in every way. A repair that went so far south due to the home warranty company was salvaged by Logan and his team. We just had our dishwasher repaired by Rick the technician who once again was timely, professional and spot on with his diagnosis and repair. Leadership starts and stops at the top. It is evident by quality of employees they have there that Logan is a top notch leader and manager. Many thanks to the whole reliable appliance TEAM! Ray Searsread moreJosh Lonn16:29 08 Jun 21While I was on hold for a service call to fix our aging refrigerator, I browsed Reliable's scratch-and-dent selection. There was a terrific new unit in stock with a barely-noticeable scratch on one of the lower sides. I made a service appointment just in case, but transferred to scratch-and-dent where (super-friendly) Terrance suggested we come in first thing the next morning to check it out. He was there, facilitated the transaction quickly, and we were out the door in no time flat. The team came to pull the old fridge out (no extra charge, compared to $30 fee charged by Home Depot or Lowe's!) and we were all set in less than two business days. Throughout, this team was friendly, responsive and professional. We will call Reliable first for any of our appliance service needs, and will check their scratch-and-dent inventory before buying new every time.read moreEric Thompson21:25 29 Apr 21Reliable appliances were sent to us to repair an issue with our new fridge’s door grinding against itself while under warranty. Paul was our technician and he was great. He called promptly the morning of the appointment confirming the time. He showed up right on time and was very professional. He quickly fixed the issue and helped troubleshoot some other miscellaneous questions we had. We will use Reliable Appliances for our future service issues.read moreR K Nibbe00:24 06 Jun 21Great local option for new and refurbished appliances. And they recycle old appliances, for $20. Competent, friendly staff.read moreStasia Wierzbicki01:45 06 May 21Just had a run in with one of their drivers who almost caused an accident. He then got out of his van and stormed to my car, yelling about how it was my fault for him not using his turn signal. Definitely won't be using these guys if that's how their repairmen treat people!read moreDavid Susuico00:42 06 Aug 21My tech was awesome! I do not recall his name but he was great! Diagnosed my concerns within the hour, verified it was covered under warranty and ordered the right part for the repair the first time. A few weeks later, came back to install the special order part, verified the repairs and thanked me for my time. During this whole process Reliable Appliance called me about timing, I received text messages as well and everything went smoothly. I couldn't be more happy with their service! Thanks again Reliable, no more trips to the laundry mat for this family of 4!read moreSharlie Robillard01:10 26 Jun 21Emmanuel Staub came to my home to fix my brand new Speed Queen washer that was having a knocking noise and turn the whole rubber gasket inside. He actually never had that happen with a speed queen, but he was persistent to get it working for me, and he did! He's very personable, great customer service and I will recommend him again if I need any future repairs on my speed queen washer or dryer. Top notch guy!read moreJenn Domagalski15:39 25 Aug 21It wasn’t all unicorns and rainbows but in the end I am very happy with my service. There was a 6 week delay where it seems my work order fell through the cracks multiple times, there is definitely an issue with competence and professionalism at the reception area, but Paul came out yesterday and did a wonderful job getting my fridge back on track. Not to mention, he revived my washing machine which another repair company told me to replace (would have been a major headache and very expensive). Overall, my experience in the last 24 hours with this company was 10 stars, which ultimately helped me to forget some of the hassle of the last 6 weeks. COVID and competent entry level staffing has been rough on many small businesses. Being a small business owner, my heart goes out to them. Customer service of the owner and repair specialists were top notch.read moreTracy Morris01:01 04 Sep 21I cannot recommend Reliable Services enough. Their response time, professionalism, knowledge and service are incredible. I would absolutely use them again and again!read moreBecky Garnett17:14 11 Apr 22My dryer was making loud, terrible grinding noises, and the drum wasn’t turning. I called Reliable and described the situation, hopeful that I wouldn’t have to replace the unit. One of their service techs, Darin, came out to address the issue. He was on time, well prepared and very professional. He quickly diagnosed the problem, and efficiently repaired the dryer. I couldn’t be happier!… Thank you Darin. 🙂read moreSHEILAH E23:15 28 Jan 22I tried using other repair services and the issues were either not resolved or the work not done correctly. I started using Reliable and will never have anyone else work on my appliances. Reliable is professional at all times, they always find the issue and are prompt with repairs. In this day and age it is hard to find this level of quality and professionalism.read moreKeith Harris02:01 28 Feb 22We made a service call for a refrigerator, dishwasher, and stove after buying a home. They came out and didn't fix anything on the first trip. Then the dishwasher flooded our kitchen because it wasn't draining/cycling properly which was the issue we reported. After another 4 trips out, our issues still weren't resolved so I contacted the owner. He made promises that he certainly didn't hold up. I will definitely use them for any services in the future and would recommend anyone else do the same.read moreKeith Chasse21:04 18 Mar 22Dishwasher broke down. Called them to find out what needed repaired/replaced, they had someone out quickly. Tech figured out the issue quickly and told me what needed ordered and the cost. One month later; Tech came out to fix it and informed me they'd only ordered part of the piece and it will be another month before that piece is in.Appliance has been down 2 months so far and will have cost nearly the same as a new appliance once all is said and done. But I'm already about $600 in on this and there's no getting that money back to buy a new appliance so here I am waiting another month. Tech was fast and courteous but I'm more than a little irritated. 3 stars: still better than doing dishes by hand.read moreAmanda Takai18:47 11 Feb 22I had an awesome experience with Reliable Appliance. They worked with my limited schedule to find a spot for repairing my freezer. Shannon was my technician, and he arrived early within the slotted time frame. He was very quick and provided a clear explanation of my problem! I will most definitely be using this company from now on should any of my other appliances have issues.read moreDebbie Young06:17 30 May 22I'm not someone who regularly submits a review, but in this case it was absolutely necessary. From the initial call I received from the office, everyone at Reliable whom I dealt with was extremely nice, helpful and professional....over and beyond doesn't seem to say enough. Paul came out to determine why my dryer caught fire! He was very professional and I could not have asked for a better experience. He found the problem, literally in the first 60 seconds and repaired the dryer in no time! I believe the prices were more than reasonable, especially for Anchorage. I hope I won't need anything repaired in the future, but if I do have that misfortune, I won't hesitate to call Reliable!read moreShawn tye21:58 17 Jun 22These guys have been great over the years a stove is the only thing I haven't bought from them there helpful and aim to please. They will install and take old units or you can bring it to them.read moreDaniel George03:49 20 Oct 21We have used Reliable many times over the last 12 years for our rental business, and although we have had varied results on occasion, I can say that sometimes they really do impress me. Just recently, I scheduled a commercial laundry service on some coin-operated dryers that weren't drying properly. The technician, whose name was Emmanuel, was FANTASTIC. He was extremely knowledgeable, professional, and even took the time to explain what I should be looking for / doing as an owner in my maintenance. I was blown away. He took them apart, cleaned them, and solved several problems I didn't even know I had, and saved me money in the process. The call was well worth the investment. I'll definitely be requesting him again when I call for repairs in the future--and because of him, I'll be using Reliable more now.read moreTamera Kreinhop00:06 22 Jul 22Awesome customer service and an amazing technician. They were amazing about scheduling my appointment even though I had to reschedule it twice due to being out of town and forgotten appointments. The woman I talk to on the phone was awesome and completely understanding and not frustrated with me at all. And the technician came out and was able to fix the problem within 45 minutes even with the limited space in my laundry room. he only had about a foot and a half to work with to do the repair. He was super polite and did an awesome job!! Even vacuumed and cleaned the inside of my dryer for me! Which after six years it probably very much needed it. Would definitely recommend this company to other people and for future repairs.read moreChristy McMurren21:40 03 Aug 22Just so customers can be aware: Reliable will not let you return parts that they order for you. I mistakenly thought they could do a better job than me in ordering a part for my refrigerator. I was very explicit about the part I needed. I should have gone into the store to make sure that it was the right part, but I trusted that they knew what they were talking about. the part that I needed did not come with the part they ordered. So, I'm out $180 for something I don't need. Just look online and order the part yourself. but again, you have to be very specific about what part you need.read moreShawn O'Fallon16:37 15 Sep 22We have used Reliable several times in the past. They are professional and have always done good work. The only ding to Reliable, and it can be avoided, is their online scheduling. I highly recommend skipping it. I scheduled an appoint for two days later. I received no confirmation other than to say I was awaiting a confirmation and to call if one did not arrive. Called and when my appointment can be scheduled is 19 days away. They definitely have not worked their online scheduling out so just skip it, call, and wait in the cue. They are worth the wait.read more